Sr. Director for Financial Services Solutions @pega
Greater Chicagoland
Joined January 2014
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In healthcare, scaling AI can get pricey fast.
Pega keeps it smart — building the workflow once, using AI only where it counts, and letting people steer the big calls. Predictable results without surprise costs.
Catch us at HLTH, booth #4552! #HLTHUSA my.sociabble.com/YQTdcPZi39v…
This is great news! Pega snagged the top spot in Gartner’s 2026 BOAT report for Case Management & Adaptive Work Process Orchestration capabilities.
We make AI, people & systems work together like a dream to drive real results at scale.
Check it out: my.sociabble.com/u9h9f3sUyNF…
AI handles more calls, but the real game? What happens after—the fix. That’s where you win or lose.
You must separate engagement from orchestration. Curious why? Dive into “Who Owns the Outcome.” Let’s rethink AI strategy together
my.sociabble.com/1i6r8X9x45z…
Ever notice how the real work starts after that "quick call"? It’s time to fix the whole workflow, not just the interaction. Imagine one case owning the whole journey, powered by AI that actually gets stuff done. Join my friend Paul for this one 👉 my.sociabble.com/kyhLj3c4PK6…
Our CFO & COO Ken Stillwell has unique insights on our approach to AI, cloud growth & long-term financial discipline. We focus on helping clients use the right AI model for the right work, rather than charging based on token consumption. Keep your tokens.
my.sociabble.com/eMbGb7DQ1n9…
In healthcare, AI decisions can’t be a mystery. Predictable AI isn’t just nice to have—it’s a must for health plans aiming for transparency and reliability.
Want to know more? Dive deeper: my.sociabble.com/U3eMfTurcSr… my.sociabble.com/un3M6sH7oJn…
How's your AI budget looking? Are your investments paying off? In an interview with The Agile Brand, Pega CFO & COO Ken Stillwell explains why successful AI investments start with clarity around the specific capabilities, not just the AI label.
my.sociabble.com/2smqoTgYkxb…
Scaling AI without the headache? Yes, please! Discover how Vodafone is turning complexity into innovation with Pega’s smart AI solutions.
Watch their story and get inspired! my.sociabble.com/gcAKCx9xtva….
Forget AI hype and “token traps.”
Alan Trefler shares how mixing human smarts with smart AI keeps things simple, controlled, and cost-effective.
Real talk on making enterprise AI actually work. Watch here! my.sociabble.com/ufp9Mz3Ubwb…
Heading to HLTH in Vegas? Stop by booth #4552.
Bring 1 high-volume workflow, like prior authorization, care management intake or appeals, and we'll show you where AI belongs & where it's costing you without adding value.
No token fees.
#HLTHUSA my.sociabble.com/L6CbpRnuHUs…
If an AI agent touches a care decision, can you explain what happened? is 99% good enough? Explore why governance belongs inside healthcare workflows: my.sociabble.com/WmJhAFmpUux… my.sociabble.com/zS2smBFdjZT…
Hey London, we're coming back! Join us on December 1 at The Conduit for the Pega 1:1 Customer Engagement Summit. Hear from industry leaders, connect with your peers, and discover what’s next for true 1:1 engagement.
Register to secure your spot now: my.sociabble.com/MFoK5T4pGdT…
Ever feel like your AI agents are wearing blinders? They tackle tasks well but miss the bigger flow — like why some cases loop endlessly or drag on forever. The data's there, just out of sight.
Let's give AI the full picture & cut those costly reworks!
my.sociabble.com/CencZ8FewCf…
I've often said Agentic AI can be a shiny new hammer looking for nails. When mistakes mean compliance fines or financial loss, you give agents the tasks — and keep a deterministic workflow in charge of the process.
The result? my.sociabble.com/14W5idQ5a3z…
Legacy modernization was always the project you could safely put off. AI just changed that math.
Point it at a 30-year-old process and...? Delay the foundation and you delay your entire AI roadmap.
Waiting is now the most expensive option 👇
my.sociabble.com/fQhwGMrbSHP…
Heading to Gartner IT Symposium in Barcelona? Catch us with Dr. Bernado Valdiviseo sharing how Valencia’s Healthcare is flipping the script on care—using PegaCloud, AI & smart blueprints to make medicine personal & powerful. The future’s here, 1 patient at a time! #GartnerSYM
Choosing automation used to be all about how much could be automated.
Now, with AI agents, it’s about keeping everything—agents, people, rules, and processes—in sync E2E. Dive into the 4 types of BOAT platforms
my.sociabble.com/938p8TcsdW7… #Automation #AI #ProcessOrchestration
Hey Munich, we're coming back! Pega will be part of the partner fair at the @AccentureDACH Tech Revolution Summit 2026 Nov 19th. Agentic AI is ready. Talk to our team about how you can use AI & automation to make complex processes simpler and more efficient.
Are you heading to Gartner IT Symposium in Barcelona? So are we! Don't miss us at booth #547. Get a live demo to see how to turn ideas into executable AI-powered workflows in minutes - with the governance & control needed to scale.
#GartnerSYM
Life is changing fast and marketing is no exception. Are you keeping up or stuck in the past?
Come hang out Nov 12 in Boston for The Art of Staying Relevant Summit. Real talks on GenAI, storytelling, and building brands that last.
Register -> my.sociabble.com/idmYFqR5LnL…
