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Traverse City, Michigan, U.S.
Joined April 2010
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"I Built a Voice Bot for Customer Calls" | Podcast host @bandholz is founder of @Beardbrand. He recently built a Grok @bot -powered voice agent for customer support. He describes the process in this episode. practicalecommerce.com/i-bui… #ecommerce
ALT Eric Bandholz
"Color Works Only through Contrast" | UX pro Lihi Lothan says an entire product page in a single color means nothing stands out. She cites a troubling trend (with examples) of what not to do. practicalecommerce.com/color… #ecommerce #UX
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"Marketers' Guide to Late BFCM Email" | @EcommerceBoy offers a terrific guide for folks just starting out on BFCM #email campaigns. He advises that marketers cannot recover months of lost planning, but they can make campaigns more effective. practicalecommerce.com/marke… #ecommerce
"New #Ecommerce Tools: October 28, 2026" | This week: livestream tools, quiz builders, dropshipping, affiliate marketing, logistics, ratings and reviews, payments, AI-generated ads, and more. practicalecommerce.com/new-e… @Braze @Klarna @Flipkart
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"SEO vs. GEO: Which to Prioritize?" | @seosmarty addresses an increasingly common question among #ecommerce merchants. She advises focusing on SEO until we have definitive metrics on the traffic/purchase impact of genAI platforms. practicalecommerce.com/seo-v… #seo #geo
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"USPS Can Bill Sellers for Foreign Duties" | @EcommerceBoy addresses the new @USPS rule, which was prompted by the E.U.'s July 2026 removal of its de minimis exemption. More than ever, he says, merchants must factor duties into the sale cost. practicalecommerce.com/usps-… #ecommerce
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Vercel's tools help Shopify stores support AI shopping agents. "Shopify, Vercel Arm Stores for AI Agents." Via @EcommerceBoy. practicalecommerce.com/shopi… #ecommerce @Shopify @vercel
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Pro tip: Google doesn't like AI slop. "Beware of AI Content for SEO." Via @seosmarty. practicalecommerce.com/bewar… #seo
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"Agency Founder Touts YouTube TV Ads" | Alex Walser of Savant Syndicate says @YouTubeTV viewers are more likely to buy, and the ad clicks cost less. He joins @bandholz in this week's "Ecommerce Conversations." practicalecommerce.com/agenc… #ecommerce
ALT Alex Walser
"AI Shopping Metrics Considered" | @EcommerceBoy explores how to measure performance of an AI shopping assistant. He says the best indicator is the quality of buying decisions, not how much time customers spend interacting with the tool. practicalecommerce.com/ai-sh… #ecommerce
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"New #Ecommerce Tools: October 21, 2026" | New services this week include AI-powered marketing, agentic commerce, return platforms, dropshipping, cross-border commerce, sales tax management, and more. practicalecommerce.com/new-e… @algolia @NetSuite @Google
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Sales volume, turnover, and customer satisfaction now inform creditworthiness. "Commerce Data as Credit Data" | Via @EcommerceBoy. practicalecommerce.com/comme… #ecommerce
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"Shopify, Vercel Arm Stores for AI Agents" | @EcommerceBoy looks at the collaboration between the #ecommerce platform and the application development provider, which allows humans and external AI agents alike to shop a store. practicalecommerce.com/shopi…
ALT Image of 4 t-shirts from the Vercel demo store
"Beware of AI Content for SEO" | @seosmarty explores Google's increasing reluctance to rank AI-generated content. She writes that producing such content at scale is now a dubious tactic for search engine visibility. practicalecommerce.com/bewar… #seo #ecommerce
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"Commerce Data as Credit Data" | @EcommerceBoy explores the merging of ecommerce and financing tools, noting that sales, fulfillment, and shipping are becoming part of a merchant's borrowing capacity. practicalecommerce.com/comme… #ecommerce
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"New #Ecommerce Tools: October 14, 2026" | This week's rundown of new services for merchants includes agentic checkouts, AI-powered marketing, same-day deliveries, branding, cross-border commerce, multi-carrier shipping, more. practicalecommerce.com/new-e… @Razorpay
ALT Image from Razorpay of 2 males looking at their phones