Patient Experience Team @ UHP

A long but brilliant day celebrating all things #patient #experience with @PEN_NEWS & #uhp colleagues. Great to see #plymouth so well represented and have the opportunity to share our brilliant #youth #council who turn one years old in just a few weeks time! #pen25 @clairejukesy

Really excited to be attending #pen25 in Birmingham today showcasing our #youngpersons #patient #council @UHP_NHS. Thank you @PEN_NEWS for having us! #patientexperience #YPPC on tour! @clairejukesy @Rebecca_Baines_

Kicking of #Experienceofcare week with this years theme of ‘Building the Foundations’. Come and build our ‘Great Wall of Care’ together sharing what matters most to you. Nominations also open for staff and volunteers who define what it means to care 💙 #PEW2025

We had a fantastic launch event last night for our #young #persons #patient #council. Really creative ideas, powerful discussions & plenty of sign ups! Really looking forward to codesigning this from the outset. Thank you to all involved! Please get in touch if interested :)

It’s been a busy morning on the main concourse talking to carers for carers week. The team have been offering tea and coffee and a chat about what it’s like to be a carer @UHP_NHS #carerexperience #CarersWeek2024 #support #advice #puttingcarersonthemap

It’s Carers week and the Ellen, Kelly and Claire from our team are all set up and ready at the 2024 SEND Conference organised by @PlymouthPcv #carersweek #SEND #communityengagement

An amazing start to our #volunteers event celebrating the fantastic individuals that make up the #orangearmy @UHP_NHS. They kindly share the greatest commodity of all, their time. We will be forever grateful. Thank you for bringing light, positivity & joy to all 🧡 #volunteerweek

Another great day visiting a local #MS support group to hear what makes a good experience of care. Lots of insights shared. One of our most popular discussion points was of course jam or cream first?! Thank you for having us. #patientexperience #codesigningstrategy #jamfirst

We are equally lucky to have you as part of the amazing #orangearmy thank you for being you! #volunteersweek

Great 1st day celebrating #volunteersweek. Listening to the irreplaceable impact our volunteers have including volunteers who have gone on to become HCPs. “You do the work we cannot do”, “you mean the world to patients & staff”. Here’s to celebrating you 🧡#orangearmy #volunteers

This week the Trust Board heard a powerful #patient #story around #endoflife care. It was a privilege to witness one of the most poignant examples of how the #patient #voice connects data with experience and the heart with the mind. Here’s to addressing the lessons learnt #ptexp

Our fifth and final day of #iamexperienceofcareweek celebrating our #volunteers and unpaid #carers. Such a positive and inspiring day. As described by one staff member “we’d be lost without you” - thank you for everything you do! Also great to have @ImprovingLivesP involved :)

We’re here set up in the main entrance with our graffiti wall @UHP_NHS for our 4th day of #iamexperienceofcareweek please post, comment or visit and share: What matters most to you as a patient? How do you impact patient experience as a staff member? #derriford #plymouth

Another great day focusing on #patient #advocacy for #iamexperienceofcare week. Great to have support from @HealthwatchPlym #patientcouncil and the #Jehovahwitness medical committee. Also very privileged to visit #plymouth #epilepsy support group 💜 thank you for having us! :)

A great morning promoting #meetthematrons campaign @UHP_NHS with the fabulous @NurseTheresia! Her energy is truly infectious. Some great conversations with patients, carers and visitors. Today we’re raising awareness of how people can give their feedback #iamexperienceofcareweek

We’re beginning our 2nd day of #experienceofcareweek with the fantastic @lgoodbu sharing a great presentation on the power of digital stories. Our favourite quote “stories are data with heart”. Fantastic start to the morning. Would you be interested in sharing your story with us?

Great first day celebrating #IamExperienceofCare week getting out on the wards speaking to patients and carers. Some amazing insights shared. Please follow this page to stay up to date with all our activities this week and beyond. Exciting things are happening :) @UHP_NHS