
I❤️helping others untangle problems. Curious about human interaction with services and products. UX researcher leading a design team @workday. she/her
Copenhagen, Denmark
Joined March 2019
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Reason 52371 for why you shouldn’t always do surveys...and why sometimes you shouldn’t directly ask the question you’re seeking answers for
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I keep reminding people of this👇🏻
We are a drop on the ocean when it comes to our importance and placement in our user’s lives.
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Mood of the day
Replying to @johncutlefish
"A wealth of information creates a poverty of attention." - Herbert A. Simon
UX research corner retweeted
Replying to @manriquechacin
The cross-functional pairing approach makes a lot of sense, especially because it aligns with a "responsibility envelope" that's actually quite in line with the famous joke:
UX research corner retweeted
Memo to people sending out surveys:
Maybe ask instead, “How likely are you to tell your real gut truth in this brain-dead, oversimplified reduction of complex thoughts and feelings that you must compress into a single number?"
UX research corner retweeted
Y’all this is Copenhagen, Denmark today.
The whole world is saying #BLACK_LIVES_MATTER
nitter.cf/Godbear98/status/12670…
On the topic of personas...let’s settle this once and for all
Public service announcement regarding #usertesting
I put some variation of this in every presentation I make as a friendly reminder.
Photo credit: excerpt from the book “observing the user experience”
by E.Goodman, M.Kuniavsky & A.Moed
its always one of those in orgs new to #uxresearch innit ?!
1)t's only X amount of people how can you conclude anything based off that?
2)I don't think that's what the user meant
3)we already knew that
4)this isn’t representative of our entire user segment
Today will be the first time I’m doing interview sessions since the pandemic.
I have mixed feelings about it. I’m thinking of taking a 5 min meditation break between each session 🧘🏻
Anyone has some last minute advice?










