Another GWR classic…
This time, don’t suggest priority seating because there is nothing available. No staff to support in site and no where for anyone to move. If you are going to cancel trains beforehand and offer customers this experience at those prices, at least have the decency to compensate appropriately.
@GWRHelp @nationalrailenq – Again, how do you justify this level of service for these fares?
#GWR #RailFail #PassengerRights #Pregnancy #LondonPaddington #commuterlife
£101.09. 1 Hour. No Seat. 8 Months Pregnant
£101.09 for a 1 hour 3 minute journey into London Paddington with @GWRHelp.
Only 4/5 carriages available during peak time, leaving passengers crammed in like sardines.
I’m 8 months pregnant and spent the journey standing alongside dozens of other commuters because there simply weren’t enough seats. To make matters worse, I was standing directly in front of a British Transport Police officer who never once looked up to notice I was heavily pregnant or offer any assistance. Where is the care?
How can Great Western Railway possibly justify charging £101.09 for a service where passengers are forced to stand for over an hour, despite paying some of the highest rail fares in Europe?
This isn’t a one-off either. Around 50% of my journeys are disrupted by overcrowding, signal failures, trains being cancelled because staff don’t turn up, or broken trains.
Passengers are paying premium prices for a service that is consistently failing them. We deserve better.
@GWRHelp @nationalrailenq – how do you justify this level of service for these fares?
#GWR #RailFail #PassengerRights #Pregnancy #LondonPaddington #commuterlife
