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Service Design Network

@SDNetwork

SDN is the leading institution for expertise in #ServiceDesign, and the largest platform for exchange, communication and support for the diverse community.

 Cologne, Germany
service-design-network.org
Joined July 2009
  • Tweets14.7K
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  • Followers20.2K
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Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)
Thank you for being part of the Service Design Global Conference 2026. The SDGC26 photo collection is available here: October 28th: flic.kr/s/aHBqjCTcep October 29th: flic.kr/s/aHBqjCTpaa October 30th: flic.kr/s/aHBqjCTfok #SDGC26 #ServiceDesign #BeyondBoundaries
Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
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Three days of ideas, conversations and new connections 💚 Thank you for being part of #SDGC26 and going Beyond Boundaries with us. What’s one idea you’re taking home? ✨ #ServiceDesign
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Behind every great conference are the partners who make it happen 💚 We caught up with Becky and Patrick from Harmonic Design about their #SDGC26 experience. Want to partner with us next year? Get in touch ✨ #ServiceDesign
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Planning your final day at #SDGC26? Don’t miss Lou Downe’s keynote, Bad Services: How to Fix Services That Don’t Work, at 10:00 CET. Program: servicedesignglobalconferenc…
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Image from Service Design Network (@SDNetwork)
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Day 2 of #SDGC26: keynotes from Monica Dalla Riva & Cecilia Brenner, the Pixel Debate and the Service Design Award announcement 🏆 Journey management talk highlight: go beyond mapping the current state to defining the vision 🗺️ What will you take back to your work?
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🏆 This year’s Service Design Award winners are in! Congratulations toKarina Cantu and Ben Adamson, Royal Borough of Greenwich and Deutsche Telekom. See them present tomorrow at #SDGC26.
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Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
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Last night’s #SDGC26 Exclusive Opening Event at Fraport brought the SDN community together. ✈️💚 Thank you, Fraport, for hosting! Become an SDN member: service-design-network.org/m…
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Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
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If you could describe your SDN Membership experience in just ONE word, what would it be? 💚 Not a member yet? Join the Service Design Network and enjoy 20% off membership with your SDGC26 ticket using code SDNM20. #SDGC26 #SDNMembership #ServiceDesign
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1,000 participants from countries around the world, joining us onsite in Wiesbaden and online! 💚 So happy to see the global service design community connecting, sharing ideas and learning together at #SDGC26. What’s been your highlight so far? #ServiceDesign #BeyondBoundaries
Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
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Welcome to day 2 of #SDGC26 at RMCC Wiesbaden, and to everyone joining online. 🎉 Follow along for program highlights, speaker insights and community moments.
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What a way to start #SDGC26! ✈️💚 Thank you to Fraport for hosting the Exclusive Opening Event at Frankfurt Airport. Tomorrow, the main conference begins at RheinMain CongressCenter in Wiesbaden. #ServiceDesign #BeyondBoundaries #SDGCCommunity
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Tonight: the #SDGC26 Exclusive Opening Event at Fraport, Frankfurt Airport. ✈️ Registered SDN members, see you there! Not a member yet? Explore membership: service-design-network.org/m… #SDGC26 #ServiceDesign #Fraport
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Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
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Afternoon workshops at #SDGC26 explore clearer public forms, operational alignment, journey management at scale, conflict, service design for robots and responsible design boundaries.
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Image from Service Design Network (@SDNetwork)
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#SDGC26 starts today! 🎉 Morning workshops on journey management (Smaply), agentic AI (DesignThinkers), urban development (CityLAB Berlin), human skills (Fail Fast Studio) and strategic foresight (Deutsche Telekom AG). Check your venue and start time, and share one takeaway!
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Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
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Meet your people at #SDGC26. Stay connected beyond it. 🌍 Ticket holders can add one year of SDN Professional Membership for €120, saving €60, subject to offer terms. Explore: servicedesignglobalconferenc…
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Tomorrow! #SDGC26 begins on 28 Oct with workshops at multiple venues and an Opening Event for eligible registered attendees. Check your workshop location, timing and registration details before travelling. Main conference: 29–30 Oct, RMCC Wiesbaden.
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Your #SDGC26 checklist: 🎟️ Ticket & registration 🚆 Travel 📅 Programme 📍 Workshop venue (28 Oct -multiple locations) Main conference: 29–30 Oct, RMCC Wiesbaden. servicedesignglobalconferenc…
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Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
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What does Beyond Boundaries ask of service designers? 🌍 1 Structural 2 Cultural 3 Technological 4 Environmental Which boundary shows up most in your work? Reply with a number. Join the conversation at #SDGC26: servicedesignglobalconferenc…
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Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
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Thank you to our Empower University Partners, Laurea University of Applied Sciences and Aalto University School of Arts, Design and Architecture, for bringing students and faculty to #SDGC26! 🎓 servicedesignglobalconferenc…
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Image from Service Design Network (@SDNetwork)
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What boundary do we need to move beyond at #SDGC26? Our speakers are pushing service design: 🚀 Beyond the job description to own final results 🤝 Beyond silos as "glue work" for policy impact 🌱 Beyond consumption into joyful repair & reuse What boundary do YOU want to cross?
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