Supplying water to 750,000 people in parts of Surrey, Kent and south London. Account monitored Monday to Friday 9am - 5pm. Call 01737 772000 in an emergency.
Redhill, Surrey
Joined November 2011
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No tricks, just water-saving treats! 👻💧
Get free water-saving devices to help make saving water at home even easier: seswater.co.uk/household/you…
Then try these simple swaps to scare away wasted water:
🎃 Turn off the tap while brushing your teeth
🎃 Only run full loads in the dishwasher and washing machine
🎃 Take a shorter shower
🎃 Fix dripping taps and leaky loos
Small changes can make a big difference, because every drop counts. 💧🧡
It's a gloomy day out there today 🌧️
And if worries about paying your water bill are making things feel even tougher, please remember you're not alone.
We have a range of support available, including flexible payment plans that can help make managing your bill a little easier.
Send us a message to find out what support may be available to you 💙 seswater.co.uk/household/hel…
“No two leaks are the same. One day you might be working in open countryside, the next in a busy town centre. There's a lot of detective work involved, which keeps the role interesting and means every day is different.”
Hear from Erika, Leakage Technician, about what it's like to work in leakage at SES Water.
Erika and her colleagues combine technology, expertise and determination to help reduce water loss across our network. It's rewarding work, with a real sense of achievement from seeing the impact they make every day.
Read more about Erika's career journey at SES Water
careers.seswater.co.uk/posts…
Our customer roadshow was back on the road again last week, with the team visiting Edenbridge to meet customers and chat about bills, leaks, water saving and our water resources. 🚐 🗣️
It was great to also welcome local councillors and community stakeholders, giving us the opportunity to have valuable conversations about our environmental plans and the work we're doing to support the communities we serve. 💧🌿
Want a career with real impact? 💧
Every day, our people help deliver something essential to the communities we serve. Whether they're protecting the environment, maintaining our network, supporting customers, or driving innovation behind the scenes, every role plays a part.
If there's not a vacancy that's right for you today, we'd still love to hear from you.
Join our talent community and we'll keep you updated when opportunities become available 👉 careers.seswater.co.uk/conne…
ALT A poster calling for people to sign up to our talent pool. Text reads: Want a career with real impact?
If you're feeling worried about your bill, please don't struggle in silence 💛
We have financial support options that could make things feel more manageable.
🔗 Learn more about the help available seswater.co.uk/household/hel…
🍂💧 When it pours, store!
Make the most of autumn showers by collecting rainwater in a water butt. It's an easy water-saving habit that can make a real difference.
For more water saving tips and get FREE water saving devices visit: seswater.co.uk/household/you…
📢 Applications for our Hardship Fund close soon!
Does your organisation help make a difference in your community? 💙
We’re offering funding for projects that help raise awareness of our affordability schemes and Priority Services Register, ensuring more people can access the support they need.
Whether you're planning workshops, outreach activities, community events or support groups, we’d love to hear your ideas, but hurry, applications close soon!
⏰ Apply by 18 October: seswater.co.uk/about-us/our-…
ALT Two people are chatting with a third person in a local community centre.
Want to stay up to date with what's happening in your area? 📍
Visit our website to learn more about the projects we're delivering in your community and use our interactive map to check for any incidents and supply issues near you.
You can also sign up for SMS and email alerts to receive updates about planned works, supply interruptions and incidents that could affect your water supply.
👉 Learn more: seswater.co.uk/household/hel…
ALT A man is looking at our website on his mobile.
Learning and development professional looking for your next role?
We're looking for a Training & Development Specialist to join our customer service team.
In this role, you'll develop and deliver engaging training that equips our customer service colleagues with the knowledge, confidence and skills they need to deliver outstanding service to our customers.
If you're passionate about helping people learn, grow and succeed, we'd love to hear from you.
👉 Find out more and apply: careers.seswater.co.uk/jobs/…
ALT A job advert for a Training & Development Specialist, including the salary, location and closing date.
💙 No one should feel they have to manage everything alone.
This World Mental Health Day, we're raising awareness of our Priority Services Register. If you're living with a mental health condition or facing circumstances that make managing your account more difficult, extra support may be available.
Learn more and register today: seswater.co.uk/household/hel…
#WorldMentalHealthDay
✨ National Customer Service Week ✨
This week, we're celebrating the people who help make a difference for our customers every day.
Our Metering Team supports customers with everything from meter readings and billing queries to high water use investigations and water efficiency advice. Whether it's answering questions, resolving issues or helping customers better understand their water use, they're always ready to help.
Behind every customer enquiry is a dedicated team working hard to provide a great service, and we're proud to recognise our Metering Team and the important role they play.
Thank you for all that you do. 💙💧
🍎💧 Yesterday was World Teachers' Day!
As former primary school teachers, our Education Coordinator and Tutors use their classroom experience to create fun, engaging learning experiences for schools visiting Flow Zone, our state-of-the-art education centre.
From exploring the reservoir and climbing the dam to discovering how drinking water is treated and learning how to save water, pupils enjoy a hands-on day they'll remember long after they leave Flow Zone.
A huge thank you to Lisa, Anna, Chris and Beki, and to teachers everywhere, for inspiring young minds and making a difference every day. 💙
ALT Pictures of Lisa, our Education Coordinator, and her team, Anna, Chris and Beki, teaching schoolchildren visiting Flow Zone.
ALT Pictures of Lisa, our Education Coordinator, and her team, Anna, Chris and Beki, teaching schoolchildren visiting Flow Zone.
ALT Pictures of Lisa, our Education Coordinator, and her team, Anna, Chris and Beki, teaching schoolchildren visiting Flow Zone.
💙 As part of National Customer Service Week, we're shining a spotlight on , one of our Customer Service Team Leaders.
Abbey leads both our Customer Service Advisers and Network Operations teams, helping to ensure customers receive the support they need while coaching and developing colleagues to reach their full potential.
Her favourite part of the role? Seeing people grow in confidence, develop their skills and succeed, knowing she's played a part in their journey. She loves bringing teams together and supporting them to deliver the best possible service for our customers.
Outside of work, Abbey enjoys spending time with her 22-month-old daughter and her lively French Bulldog, as well as making memories with family and friends through adventures and holidays.
Thank you, Abbey, for your dedication and leadership. 💧💙
💙 It's National Customer Service Week!
This week, we're celebrating the fantastic colleagues who support our customers every day. From answering enquiries and solving problems to providing advice and reassurance, they're often the first point of contact for our customers and play an important role in delivering great service.
A huge thank you to all our customer service teams for your hard work, dedication and commitment. 💙
💙 Do you support people facing challenging circumstances in your community?
Applications are now open for our Hardship Fund, providing funding for organisations that can help raise awareness of our affordability schemes and Priority Services Register among customers who may need extra support.
Whether through workshops, community events, support groups or awareness campaigns, we're looking for projects that can help more people access the support available.
⏰ Applications close 18 October.
Find out more and apply: seswater.co.uk/about-us/our-…
ALT A group of elderly local residents getting support from a community group in relation to their bills.
We've had some rain, but we're still in drought. Recent rainfall has been welcome, but after months of dry weather it takes much more than a few wet days for water resources to recover. Before rain can replenish rivers, reservoirs and groundwater sources, much of it is absorbed by dry soils that have lost moisture over the summer.
That's why steady, sustained rainfall over weeks and months is far more effective than short bursts of heavy rain. While river levels may rise quickly after rainfall, it takes much longer for the wider water environment and water resources to recover.
In the video below, our Senior Water Resources Partner, Paul, explains more 👇
You can also keep track of water resources across our region on our website: seswater.co.uk/your-environm…
Want to know what’s happening in your area? 📍
Visit our website to explore our interactive map, view current projects, check for any incidents and stay up to date with the work we're carrying out near you. You can also sign up to SMS and email alerts for any planned works, supply interruptions and incidents that could affect your water supply.
🔗 Learn more: seswater.co.uk/household/hel…
ALT A customer signing up to incident alerts.
Did you know the average person uses around 145 litres of water every day? 😮💧
Many of us don’t realise how quickly it adds up, but water plays a key role in our everyday routines – with flushing the toilet, showering, bathing and using the sink accounting for around two-thirds of the water we use at home.
From shortening your shower time to fixing a leaking loo and using appliances efficiently, there are lots of simple ways to reduce water use and save money on your bills. Every drop counts. 💙
👉 Learn more: seswater.co.uk/household/you…
ALT A picture showing two children brushing their teeth in the bathroom with the tap running.
We're recruiting Customer Service Advisors to join our team and help deliver a first-class service to our customers.
We would love to hear from anyone who:
👤 Has good communication and listening skills
📂 Has great attention to detail
💻 Is proficient in IT and comfortable using different systems
💡 Is self-motivated and keen to learn
If this sounds like you, why not join our team and play a key role in delivering an essential service every day.
👉 Find out more and apply: careers.seswater.co.uk/jobs/…
ALT A job advert for Customer Service Advisors, including the salary, location and closing date.