Singtel Support

NetLink Trust (NLT) has informed us that there is a fibre service outage in Bishan, which may be affecting some Singtel customers in that area. Our engineers are working with NLT to look into this. We apologise for any inconvenience caused and will provide more updates shortly.

We're aware that some customers are experiencing some connectivity issues. Our engineers are investigating and we'll provide updates shortly.

Dear customers, we're continuing to make some network adjustments to further optimise our performance which may cause momentary inconvenience to a small number of customers. We apologise and seek your patience and understanding.

We’re aware that some customers may be experiencing some momentary connectivity issues. The matter has been resolved. Please call 1688 if you’re still facing issues.

Mobile connectivity has been restored for the affected customers. We apologise for the inconvenience caused. If you're still experiencing issues, please contact us at 1688.

We are aware that a small number of customers may be experiencing connectivity issues today. This is unrelated to yesterday’s incident. Our engineers are working urgently on resolving the matter as quickly as possible. We sincerely apologise for the inconvenience caused.

Update as of 7.09PM We'd like to update that 4G and 5G mobile services have been restored. We apologise for the inconvenience caused. Thank you for your patience.

During restoration, we encountered some technical issues which has resulted in a delay. We apologise for the inconvenience caused. Thank you for your patience. We will continue to provide updates in due course. There is no evidence to suggest it is a cyber-related event.