VP Product Management & Marketing || SaaS-based enterprise mobile engagement for customers, partners & staff || http://t.co/Y9aJ3oVy
Seattle, WA
Joined May 2009
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#PizzaExpress #India introduces #SMS to improve delivery operations and better interact with customers. lnkd.in/e5-VYvj
Enterprises continue to discover the effectiveness of using #SMS for engaging w/ customers and employees lnkd.in/essNkSM
Learn why businesses should use #RCS (advanced #mobile #messaging) for customer engagement... lnkd.in/gF9hSCD
"Ditch the app... #SMS is the perfect channel for CX for four reasons..." @OisinLunny lnkd.in/g_NP2Uu
#GSMA & @OpenMarket webinar on #RCS - the future of mobile messaging. #Virgin, #FICO & #Sky looking to use RCS... lnkd.in/eWj9dwC
"Where you’re leaking money in customer operations, and how #SMS can plug the hole." @OpenMarket lnkd.in/dQFWxX2
"Why it's you who needs to start the #text evolution at your enterprise." @OpenMarket lnkd.in/d82pKJ5
"What we are beginning is the end of the highly touted app era." lnkd.in/ger6AjQ
"#SMS marketing can boast some untouchable numbers when it comes to open and response rates." lnkd.in/ef24bKD
"#RCS is the next evolution of #SMS - and it's shaking up the #mobile #messaging game." lnkd.in/euKXHsJ
"Customers prefer mobile messaging as a means of communication and interaction" @Gartner @OpenMarket lnkd.in/ejmAkux
Steve French retweeted
@openmarket’s @SteveCFrench: “#RCS can super-charge enterprise messaging” mobileecosystemforum.com/201…
#Text #messaging presents less friction for people who don’t have #Facebook Messenger or other chat apps installed. lnkd.in/ekbFJAd
Businesses forgetting about #SMS channel for customer service - at the expense of their customers lnkd.in/egWFgdK
@ OpenMarket's @OisinLunny chairing Home Delivery World Europe 2017 conference lnkd.in/ez3W8ci
Award winning soln combines remote sensors w/ #SMS to sense & rapidly respond to potential issues w/ MRI systems. lnkd.in/eUUAEEe
Steve French retweeted
.@openmarket's @SteveCFrench and Giovanni Benini demoing our #RCS solution for @VirginTrains at #MWC17 #GSMAInnovationCity in hall 4
Key finding - "#SMS and #chatbots may hold the keys for upgraded customer interactions." @OpenMarket lnkd.in/gPJsQ8M