We're here to help with anything related to @Storify Need to talk to Support directly? Just email support[at]storify[dot]com and we'll be happy to help!
Joined October 2011
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As of May 16th 2018, Storify is no longer available.
On behalf of the entire Storify team, thank you for being a Storify user & for submitting stories that have enriched our community over the years. We appreciate your support & hope you continue sharing your stories!
Happy holidays! Adobe's offices will be closed from December 22nd, 2017 through January 1st, 2018. During this time, we’ll still be providing support via email at support[at]storify[dot]com but will be slower to respond then usual. Thanks for understanding!
We’re aware of the issue with the Instagram connection & we’re working on getting it fixed ASAP! If you send us an email to support[at]storify[dot]com we can give you a workaround for the time being & keep you in the loop on a fix.
We’re off celebrating Labor Day weekend, so expect some delays in responses until Tuesday. As always, email us at support[at]storify[dot]com
PSA: Adobe (our parent company) will be closed 7/3-7/7 for the holiday. Please expect delays in us getting back to you during this time!
Oh no! Send us an email to support[at]storify[dot]com with a URL to your story so our support team can help!
It’s an easy fix - if you haven’t already, please email us at support[at]storify[dot]com so we can walk you through it!
Good news! It’s a super easy fix!Please send us an email to support[at]storify[dot]com so we can help!
Someone has already responded to your email, but always within 24 hours unless it’s over the weekend!
It’s unfortunately a known bug - we’re working on it! Please email support[at]storify[dot]com so we can keep you in the loop w/updates!
Can you please email us at support[at]storify[dot]com with the URL to your story & the URL you’re trying to add so we can help? Thanks!
If you need help getting started, or have any ?’s, send us an email to support[at]storify[dot]com - we’re happy to help!
All looked good on our end from that URL, but email us at support[at]storify[dot]com if you’re not seeing the same!
Thanks for your patience while we got this fixed! In some good news, we’re back to normal. We really appreciate your understanding!