Syntapa Technologies (@Syntapa) profile picture

Syntapa Technologies

@Syntapa

Syntapa is a #Microsoft certified solution provider. We provide #Sharepoint plugins, and portals. Management systems for #associations #unions & regulatory orgs

 Ottawa, Canada
syntapa.com
Joined March 2011
  • Tweets21.8K
  • Following574
  • Followers313
12Media
Photo by Syntapa Technologies (@Syntapa)Photo by Syntapa Technologies (@Syntapa)Photo by Syntapa Technologies (@Syntapa)Photo by Syntapa Technologies (@Syntapa)Photo by Syntapa Technologies (@Syntapa)Photo by Syntapa Technologies (@Syntapa)Photo by Syntapa Technologies (@Syntapa)
Using AI for Unified Customer Experience Across Channels dlvr.it/TDVSBl
Using AI for Unified Customer Experience Across Channels

Using AI for Unified Customer Experience Across Channels

AI can transform your CX strategy by enabling a unified customer experience and ensuring consistency and personalization across all touchpoints.

cmswire.com
6
How Customer Service in Financial Services Drives Loyalty dlvr.it/TDRnL5
How Customer Service in Financial Services Drives Loyalty

How Customer Service in Financial Services Drives Loyalty

Exceptional customer service in financial services drives brand loyalty, enhances customer perception and fuels growth.

cmswire.com
3
14 Marketing Certifications That Can Help You Earn a Better Salary dlvr.it/TDRnL2
10 Marketing Certifications That Can Help You Earn a Better Salary in 2026

10 Marketing Certifications That Can Help You Earn a Better Salary in 2026

Median pay gaps between marketing specialists and managers hit six figures. See which certifications actually help close that gap in 2026.

cmswire.com
2
Human First: How Aflac Combines AI With Authentic Connections dlvr.it/TDRnL0
Human First: How Aflac Combines AI With Authentic Connections

Human First: How Aflac Combines AI With Authentic Connections

Keith Farley discusses how specialized teams and AI work together at Aflac to provide exceptional service during customers' most challenging moments.

cmswire.com
6
HubSpot Bets Big on AI With Breeze Intelligence dlvr.it/TDRnKx
HubSpot Bets Big on AI With Breeze Intelligence

HubSpot Bets Big on AI With Breeze Intelligence

At INBOUND 2024, HubSpot dropped its new AI-powered platform Breeze.

cmswire.com
7
From Gutenberg to Google: AI's Role in Shaping This Century dlvr.it/TDRnKs
From Gutenberg to Google: AI's Role in Shaping This Century

From Gutenberg to Google: AI's Role in Shaping This Century

Ready to glue your pizza? Neither is AI. Discover the weird, wild future of AI from Forrester’s Summit.

cmswire.com
12
What Is Customer Effort Score (CES)? And How to Measure It dlvr.it/TDRnKl
What Is Customer Effort Score (CES)? Definition, Benchmarks and How to Improve It

What Is Customer Effort Score (CES)? Definition, Benchmarks and How to Improve It

Learn how to calculate CES, interpret industry benchmarks and build low-effort experiences that reduce churn and strengthen customer loyalty.

cmswire.com
3
Reimagine Retail Success Through CX and EX Integration dlvr.it/TDRnKY
Reimagine Retail Success Through CX and EX Integration

Reimagine Retail Success Through CX and EX Integration

Enhancing both CX and EX can help your business boost employee satisfaction, increase customer loyalty and drive growth.

cmswire.com
1
Crafting a Video Content Strategy for Greater Social Media Impact dlvr.it/TDRnKK
Crafting a Video Content Strategy for Greater Social Media Impact

Crafting a Video Content Strategy for Greater Social Media Impact

Here are key ways to create engaging videos that drive results across platforms.

cmswire.com
1
The Rise of Emotionally Intelligent AI Is Altering the Landscape of CX dlvr.it/TDRnK1
The Rise of Emotionally Intelligent AI Is Altering the Landscape of CX

The Rise of Emotionally Intelligent AI Is Altering the Landscape of CX

AI integrations must enhance customer and agent experiences by balancing automation with the human touch; focusing on emotional intelligence boosts engagement.

cmswire.com
1
ChatGPT's New Family: OpenAI o1 Unveils Advanced AI Reasoning dlvr.it/TDRnHY
ChatGPT's New Family: OpenAI o1 Unveils Advanced AI Reasoning

ChatGPT's New Family: OpenAI o1 Unveils Advanced AI Reasoning

Marketers, meet OpenAI o1: A new era of AI reasoning built to optimize complex operations and decisions.

cmswire.com
15
Digital Accessibility Drives Customer Loyalty and Inclusion dlvr.it/TD8Q1S
Digital Accessibility Drives Customer Loyalty and Inclusion

Digital Accessibility Drives Customer Loyalty and Inclusion

Accessibility is more than compliance — it's a smart business move.

cmswire.com
2
CMO Circle: Pioneering New Paths With Winnebago Industries dlvr.it/TD8Q1J
CMO Circle: Pioneering New Paths With Winnebago Industries

CMO Circle: Pioneering New Paths With Winnebago Industries

Explore how Winnebago Industries evolves and innovates in its branding in this insightful episode with CMO Amber Holm.

cmswire.com
1
Abandon Hyper-Personalization, Create Tailored Customer Experiences dlvr.it/TD8Q19

Abandon Hyper-Personalization, Create Tailored Customer Experiences

Just because we can, doesn’t mean we should.

cmswire.com
2
Is California SB-1047 the Future of AI Regulation? dlvr.it/TD8Q11
Is California SB-1047 the Future of AI Regulation?

Is California SB-1047 the Future of AI Regulation?

California’s new AI bill, SB-1047, could reshape generative AI development with strict safety rules. Will it hinder innovation or enhance accountability?

cmswire.com
10
YouTube's Russia-Funded Political Video Crisis Will Only Spiral From Here dlvr.it/TD8Q0l
YouTube's Russia-Funded Political Video Crisis Will Only Spiral From Here

YouTube's Russia-Funded Political Video Crisis Will Only Spiral From Here

In context, the Tenet Media episode shouldn’t be blown out of proportion.

cmswire.com
3
What History Teaches Us About Generative AI’s Impact on Humanity dlvr.it/TD8Q0Q
What History Teaches Us About Generative AI’s Impact on Humanity

What History Teaches Us About Generative AI’s Impact on Humanity

Generative AI’s impact mirrors past innovations, revealing how this technology could reshape humanity’s future.

cmswire.com
4
Can Agentic AI Revolutionize CX and EX? dlvr.it/TD8Q04
Can Agentic AI Revolutionize CX and EX?

Can Agentic AI Revolutionize CX and EX?

Agentic AI is characterized by its ability to take initiative and act independently within set boundaries.

cmswire.com
1
Google vs. SearchGPT: What Marketers Need to Know dlvr.it/TD8Pyp
Google vs. SearchGPT: What Marketers Need to Know

Google vs. SearchGPT: What Marketers Need to Know

SearchGPT delivers answers; Google serves up links. What's a marketer to do?

cmswire.com
5
10 Customer Experience Lessons From a Three-Year CX Ordeal dlvr.it/TD8Px4
10 Customer Experience Lessons From a Three-Year CX Ordeal

10 Customer Experience Lessons From a Three-Year CX Ordeal

How to keep your organization from enduring reputational damage.

cmswire.com
Load more