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Solisium
Joined April 2023
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We have recovered affected accounts, along with your Lucent and items.
If you notice any unexpected losses, please contact our Customer Support team.
All accounts impacted by the recent ban issue have been successfully unbanned.
We're currently aware of a separate issue causing negative currency balances and are actively working to resolve it.
Thank you for your patience!
We're aware of the recent account ban issue affecting players. Our team is actively investigating and will deploy a fix as soon as possible. Thank you for your patience
Server transfers have been temporarily disabled. Server transfer tickets can be used on NC service once the transition is done after November 10.
Because of this, server transfer tickets have been removed from the shop (if you don't see this change, please log out and log back in).
Downtime for the 4.18.0 update will begin on October 26 at 10:30 p.m. PT (October 27 at 5:30 a.m. UTC) and last approximately 6 hours.
Check out the full list of changes in the release notes: playthroneandliberty.com/en-…
We've released a Steam update to improve client stability.
There is no downtime associated with this, but PC players will need to download the new client for this fix to be applied.
Thank you for your patience.
We'll be taking all servers down on October 12 at 10:30 p.m. PT (5:30 a.m. UTC) for approximately 2 hours.
The maintenance is to improve server stability.
Thank you for your patience.
We are continuing our investigations for the stability issues impacting some servers. We will follow up as soon as we have more details on this matter.
Thank you for your reports and patience.
Downtime for the 4.15.0 update will begin on October 7 at 10:30 p.m. PT (October 8 5:30 a.m. UTC) and last approximately 3 hours.
Check out the full list of changes in the release notes: playthroneandliberty.com/en-…
Maintenance on Sophia, Usurper, and Indomitable servers in the Europe region is complete and the servers are open to players. The issue completing purchases in the Auction House is resolved.
All other servers in Europe, Americas, and Japan, Oceania continue to remain online and open to players.
Thank you for your patience
Maintenance on the Sacred server in the Europe region is complete and the server is open to players. The issue where items could not be claimed from the Storage Chest is resolved.
The issue with completing purchases in the Auction House is also now resolved on Sacred. We will take Sophia, Usurper, and Indomitable servers down for maintenance on September 24 at 5:30 PM PDT (September 25 at 2:30 AM CEST). The maintenance is to apply the same fix to these impacted servers.
All other servers in Europe, Americas, and Japan, Oceania continue to remain online and open to players.
Thank you for your patience.
We're taking the Sacred server in the Europe region down for an emergency maintenance on September 24 at 4:30 p.m. PT (September 25 at 01:30 a.m. CEST) and last approximately 1 hour. The maintenance is to resolve the issue where items cannot be claimed from the Storage Chest.
All other servers in Europe, Americas, and Japan, Oceania will remain online.
We are continuing our investigations for the issue impacting some players from purchasing items in the Auction House. We will follow up as soon as we have more details on this matter.
Thank you for your patience.
Today's scheduled downtime will be extended by an additional 1.5 hours. Thank you for your patience.
Downtime for the 4.13.0 update will begin on September 23 at 10:30 p.m. PT (September 24 5:30 a.m. UTC) and last approximately 3 hours.
Check out the full list of changes in the release notes: playthroneandliberty.com/en-…
We've released a Steam update to improve client stability.
There is no downtime associated with this, but PC players will need to download the new client for this fix to be applied.
Thank you for your patience.