CommunityWFM

Happy 2026! Do you want to schedule agents like a pro this year? ⬇️ See below ⬇️ Learn more about modern contact center scheduling with CommunityWFM today! hubs.li/Q03ZGHyS0

❓What if... you just need the right forecast and schedule without all the hassle? 💡CommunityWFM provides multiple scheduling options which couples perfectly with our modern AI forecasting solution. Learn more: hubs.li/Q03XKkn_0

❓ Tired of spending hours on forecasting for your contact center? ✅ Let AI driven forecasting do the work for you! Learn about our powerful AI forecasting technology 👇

📅 Scheduling a contact center comes down three important factors 📅 1️⃣ Mastering unique business rules 2️⃣ Utilizing historical information properly 3️⃣ Having accurate agent availability CommunityWFM unites all three factors together. Learn more: hubs.li/Q03ScPwk0

CommunityWFM has what you're looking for in a workforce management solution... ✅ Modern AI forecasting and scheduling ✅ Automated agent attendance monitoring ✅ AI driven intraday reporting ✅ Automated schedule adjustments ⬇️ See more for yourself in our video below ⬇️

We’re excited to announce that CommunityWFM will be attending @IntelisysCorp Channel Connect 2025 as a proud sponsor. Join us in Austin on November 3-6 for an unique experience where the channel gathers and innovates!. Register today and meet us there! hubs.ly/Q03KHhp60

We’re thrilled to announce the acquisition of CommunityWFM by RingCentral. Learn more: hubs.li/Q03HgNfr0

📅 How does your contact center value tracking agent activity? 📅 Check out the 4 key benefits of contact center schedule adherence below to better understand why adherence matters so much. Want to learn more about this topic? Read our blog post ➡️ hubs.li/Q03CMMVd0

🔥 Hot off the press! 🔥 We have unveiled our new advanced AI driven forecasting technology. Read the full press release here: hubs.li/Q03Bxbjg0

What report moves the needle in your contact center? Here's our new infographic spotlighting the top 5 contact center WFM reports. Want to learn even more about these reports? Check out our blog post on the topic ➡️ hubs.li/Q03yBRg_0

Does your contact center schedule agents like a pro? 🏅 Learn more about experienced agent scheduling strategies and how they compare to more novice ideas over at our blog - hubs.ly/Q03wxtZh0

Want more stats and information about how 🌱 Gen Z 🌱 fits into the contact center? Download our whitepaper on Optimizing Your Contact Center for Gen Z agents today - hubs.li/Q03tB4z60

Link to adherence article - hubs.li/Q03qFT4J0 Our latest article discusses the importance of schedule adherence for agents in the contact center and why mastering adherence through modern technology can make a positive impact

🤝 Heading to Vegas for CCW? We'll see you there! 🎉 CommunityWFM is a sponsor of the Summer 2025 Customer Contact Week event in Las Vegas. Last year had over 5,000 attendees! We will have a presence there so reach out if you'd like to schedule a meeting.

💡 AI and modern technology are set to have a significant influence on the contact center workforce management industry. Want to learn more about the innovative topics listed below? Click here: hubs.ly/Q03mY04_0

📓 Read the post here - hubs.li/Q03lFj4Q0 Our content and tech teams collaborated on a forward thinking post for our industry to highlight some of the real and important ways AI and modern technology will impact critical areas of workforce management. Check it out! 👆

🎉 Welcome to the team! 🎉 We're thrilled to announce Chelsea Bush as the latest addition to the CommunityWFM sales group as the Central Channel Manager. We look forward to accomplishing great things together! 🙌

We're looking forward to some great conversations and ☀️ sunny 🌤️ Florida weather next week! Stop by our booth if you're in Orlando at #Reimagine2025 by @koredotai. We'd love to chat about your needs and how our modern workforce management software solution can help solve them.

Our team took the time to gather together a list of the top 20 workforce management software features for contact centers. From adherence to intraday to time off and everything in between, this list covers it all in a quick and easy to read style. LINK: hubs.li/Q03htvqq0

📅 We're excited for another year at the SWPP Annual Conference in only a couple weeks! 📅 We've got our team of WFM experts all signed up and ready to go. With over 💯 years of experience in WFM and contact center roles between them you know they will be ready to talk shop.