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Given the speed at which events are moving with regard to the Coronavirus outbreak, we wanted to provide an update on how MSL are working to ensure service is maintained for clients and their customers. msl.co.uk/resources/news-ins…
MSL are an award-winning claims business and we always aim to give our customers award-winning service.
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MSL’s size and set up means we’re able to offer a personal and tailored approach which makes it all the better when we get reviews like this!
"This isn’t the first time and won’t be the last that insurers have faced rising claims costs. They will be dusting off previous project plans to look for answers."
MSL MD, Glen Eastwood shares his opinions on claims inflation here… msl.co.uk/resources/news-ins…
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At MSL we are always putting the customer first. That's why it always feels so good to receive reviews like this!
It was the world’s worst kept secret. After weeks of speculation, Ministers announced the delay of the launch of the LiP Portal until August 2020.
We dive a little deeper and bring you our take on the situation here. msl.co.uk/resources/news-ins…
A great 5⭐ review to add to the collection.
We always put our customers first, making sure they are well looked after and left with an excellent impression throughout.
A big congratulations to Lewis, Danielle and Christine who are the MSL Customer Champions for January.
All are pictured here with Alan, Head of Claims Operations.
Well done guys!
#Claims #Insurance #CustomerService
Another great 5* review on Feefo.
Our services are geared up to put the customer first, ensure they are well looked after and left with an excellent impression throughout.
There is a perception from many in the industry that taxi hire is a fairly simple task.
Due to national and local regulatory requirements there is, however, so much more to it, which often makes these claims complex and time consuming. msl.co.uk/resources/news-ins…
Boris Johnson unveils plans to bring forward ban on petrol and diesel car sales to 2035, saying that it could come even soon if possible bbc.co.uk/news/science-envir… Via @BBCNews
We are currently experiencing issues with our phone line. If you need to get in contact with us please do so by emailing [email protected] for general enquiries or [email protected] for the claims team. We apologise for any inconvenience caused.
A big well done to Lewis and Morgan who are December's Customer Champions.
Both are pictured here with Alan, Head of Claims Operations and Glen, MD.
Keep up the good work guys!
MSL has appointed Alan Brown, pictured below with Glen Eastwood, as Head of Claims Operations.
Alan will be responsible for enhancing the day-to-day operations of the claims business, which handles the whole of the claim from FNOL through to settlement. msl.co.uk/resources/press-re…
MSL retweeted
. @WeAreMSL appoints head of claims operations: claimsmag.co.uk/2020/01/msl-…
MSL retweeted
Appointments: Alan Brown Joins MSL as Head of Claims insurance-edge.net/2020/01/2…
We are at the @iloveclaims Motor Claims Networking Lunch Today. If you're attending make sure you pop over and say hello!
We're looking forward to getting to the @iloveclaims Motor Claims Networking Lunch on Friday! We can't wait to see everyone there.
















