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We're ready to help right here on Twitter. Also available via [email protected] and 24/7 live chat via the Xsolla Help page:
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Please, contact our customer support via help.xsolla.com/. We will be happy to assist with the issue!
Hola, no dude en contactar con nosotros en help.xsolla.com con cualquier problema relacionado con el pago. Gracias
Replying to @GassyMexican @Twitch
Hello, we are sorry to hear about it. Please contact us at help.xsolla.com and we will resolve the issue
2/2 Please note If the transaction was protected by the bank security system, a refund is to be issued by the bank not the merchant
Sorry to hear about that. Please share your issue at help.xsolla.com 24/7 and we will do our best to assist you.
Replying to @Xsolla
Hello, could you please contact us via help.xsolla.com to check this issue? Thank you!
We believe that tipping should be completely optional. If the tip is not intentional we will issue a full refund on the tip transaction.
Hello, please contact us via email [email protected] and please provide us with the transaction number. We will be glad to help!
Hello,
Please note that some services it may be required to add a bank card to your account as a funding source (for sub...
Hello, unfortunately we do not have such information at the moment. We apologize for the inconveniences.
Hello, how can we help you? Please, provide us with a transaction number (it should start with 23 or 24)
Hello, please reach out to us at help.xsolla.com and provide us with the name of the service and your e-mail, we'll check
Asegúrese de que las ventanas emergentes están permitidas en su navegador y no hay complementos que puedan bloquear la página
Hello! Please contact us at help.xsolla.com and we'll do our best to help.