Operations prof researching how companies can make money AND provide good jobs, mother of four kids.
Joined April 2010
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"productivity is a function of leadership" Ed Durkee, CEO of Goodwill Central Florida
youtube.com/shorts/cuiZxq0C-…
Really enjoyed talking about how to create a high-performing frontline team with Ashish Kothari. Here's a link to the podcast: youtube.com/watch?v=xbd7ph6M…
What an insightful conversation with @DAcemogluMIT and @davidautor. Fun, too! I highly recommend it!
When will the workforce begin to feel the full effects of AI? Jon welcomes MIT economists @davidautor and @DAcemogluMIT to discuss what the technology will do to work, learning, and our collective economic future. New pod out tomorrow! #theweeklyshow #jonstewart #politics
Zeynep Ton retweeted
What is the secret to creating ‘good jobs’ where everyone wins? @zeynepton , president of the Good Jobs Institute, joins Greg in the latest episode of the podcast to answer this question. Check the full episode at pod.fo/e/390733
Zeynep Ton retweeted
Lessons from Costco that can inspire companies of all sizes. s.hbr.org/4nJfqa0
Jim Sinegal embodies integrity, discipline, and humility—this piece highlights his five convictions that helped build #Costco’s culture.
hbr.org/2025/09/costcos-jim-…
Zeynep Ton retweeted
Costco’s Jim Sinegal on Building a Company That Will Endure bit.ly/4gFpf6B # Management-top,Management
Zeynep Ton retweeted
>40 million Americans work in service jobs. This #LaborDay, let’s take these jobs seriously—they hold the key to rebuilding the middle class.
Zeynep Ton retweeted
Just posted my latest Playing to Win/Practitioner Insights piece, co-authored with @zeynepton especially for Labor Day. rogermartin.medium.com/the-f… #strategy #goodjobs
>40 million Americans work in service jobs. This #LaborDay, let’s take these jobs seriously—they hold the key to rebuilding the middle class.
Zeynep Ton retweeted
You can watch, download, or listen to the full episode here: commonplace.org/2025/05/23/w…
Zeynep Ton retweeted
What happened to the reliable jobs Americans used to be able to count on to support a family?
@zeynepton joins @oren_cass on the @AmerCompass to make sense of it, and how today's jobs could be returned to that standard.
This was a first for me—joining Oren Cass on the American Compass podcast. My usual audience is business leaders, but I enjoyed this conversation and the chance to explore these ideas from a policy angle. youtu.be/_1jkhnBOd8I?si=1XcJ… via @YouTube
Zeynep Ton retweeted
More than 40 million people work in service industry jobs in the U.S. How can we make those jobs better? s.hbr.org/44niWRd
There are more Americans working at Walmart than in all U.S. auto factories combined. That fact underscores a deeper truth: The future of the middle class depends much more on the jobs that already surround us—service jobs—than on manufacturing jobs.
hbr.org/2025/05/building-a-s…
In this piece, I explain why a high-productivity, high-dignity service sector is essential for the United States and offer specific ideas for how to build and strengthen it.
hbr.org/2025/05/building-a-s…
Zeynep Ton retweeted
On #LaborDay, I'm excited to share my #TED talk on why #essentialjobs should be good jobs, and how great companies like #Costco create those good jobs while keeping prices low for customers go.ted.com/jzFQZ via @TEDTalks
On #LaborDay, I'm excited to share my #TED talk on why #essentialjobs should be good jobs, and how great companies like #Costco create those good jobs while keeping prices low for customers go.ted.com/jzFQZ via @TEDTalks
Zeynep Ton retweeted
Everyone wins when companies pay their people livable wages and offer opportunities for growth, as @zeynepton, author of The Case for Good Jobs, explains in this @TED talk. bit.ly/4dISZNQ
Zeynep Ton retweeted
I love this essay by @HarvardHBS's James Heskett on "What's Enough to Make Us Happy?" The "striver's curse" that he dissects infects so many in Silicon Valley. CEOs, VCs, professors, lawyers, on and on.
hbswk.hbs.edu/item/whats-eno…