Hey @virginmedia this is ridiculous! No response, called when you said, no answer, cut off. Trying to get through now, cut off. You have managed to send me my first bill for £68!! For a service I haven't been able to use, complain about or have fixed! JUST LET ME CANCEL! @Ofcom
Oh @virginmedia every time I try and do ANYTHING online I get this... Stop advertising your services. Your taking advantage of #COVID2019 signing people up and then not having the infrastructure to deliver. Sending engineers round and putting everyone at risk just to cash in!
Hey @virginmedia my B.B is STILL down has been since you sold it. 3 weeks with next to no service! 3 engineers, 1 no-show. Having to keep my old provider! Paying double! Can't cancel within the 14days bc you can't do that online, call centre closed. This will have to go to @Ofcom
Great @virginmedia I can't even get an official complaint in. Seems like your doing everything you can to just take advantage of this situation.
Replying to @virginmedia
@virginmedia I have a new service that was fitted 26th Mar. it's not working. I know I have 14 days to cancel and want to know if you are able to have it looked at or if I am better to cancel before I'm locked in paying for a service you can't run, fix or cancel
@virginmedia is anyone going to acknowledge this? You have people selling door to door. You know ppl are relying on home internet and ur taking on new customers. Now I have signed up, impossible to get a response. Get its tricky times, don't take on new customers if no support!
Replying to @plusnethelp
@plusnethelp Hi, I just have an issue with my broadband speed. Currently not getting more then 23mb - 24mb for download speed when my Minimum Guaranteed Speed is 51Mbps
@plusnethelp can you please help me with this. Your website directs me here to resolve issues.
.@Hermesparcels I have just had a failed delivery notification from you. HOW?! It's a serviced office building and I am also still in the office. No missed call, no attempt to deliver! @WayfairUK This is who you have chosen to deliver your items. This reflects badly on you too!
.@HelloFreshUK gd work! U send me mouldy food! I go to ur website hoping cus. ser. can resolve the issue. I am given a cut & paste on how to store food. Then the conversation is cut off b4 I can explain u delivered on Sun, I open on Mon. the photo is the food, 1 day after del.
I want to move to one of your plans. But my contract isn't up until April. The offer I want ends in 2 days. If I buy that sim only deal from you is there a time limit to then apply my PAC? i.e. can I buy the sim only plan now and give you the PAC in 2-3 months? @ThreeUKSupport
how will I know what the switch date is? Am I able to give this when signing up?@avroenergy
I use your comparison site to see if I'm on the cheapest but Outfox the Market has had 2 price hikes in the last month or so but I don't think your site has taken this in the calculations... how can I fix this? @EnergyClubHelp
Harry Clarke retweeted
'Take advantage of the technology in the mobile phone' - Creative Best Practice tips from Harry Clarke of @weveuk. See more advice at our hub - bit.ly/2JH3SBC
Harry Clarke retweeted
From #AI to #attribution, we asked Team Weve to tell us their predictions for the year ahead: bit.ly/Weve2018
Amazing! I never win anything! Thanks @GrapeshotRTB so happy with this! #mshuddle – at Camden Town, London
Harry Clarke retweeted
Our very own Head of Creative Rowan Newman weighs in on the importance of mobile creative nitter.cf/IABUK/status/887250681…
Mobile Creativity (Part 1): Member Viewpoint: youtu.be/r2s3GnXYtmU?a via @YouTube
Harry Clarke retweeted
Great read from @_HarryClarke on the Art and Science of Mobile Engagement mmabloguk.com/2017/07/17/wev…
Harry Clarke retweeted
Great article from our creative guru @_HarryClarke #TheArtAndScienceOfMobileEngagement @weveuk #WeveSource mmabloguk.com/2017/07/17/wev…
Harry Clarke retweeted
Our creative team is at #canneslion2017 absorbing all the latest creative, marketing, advertising and tech trends (and sun of course).
.@BudgetUK u consider 3 door Astra "similar" to a 5 door Fiat 500x? Terrible customer service on the phone and garage. No one wants to help!
Harry Clarke retweeted
The @IABUK's #MobileCreativity Handbook is out now, featuring #WeveSource's Head of Creative @Rowannewman po.st/kVTajE













