alicia retweeted
Just Eat apologises for AI food mistakes after social media ridicule bbc.in/4jAIj9J
Once had a joint account customer asking me to confirm which bank card a load of only fans transactions had been done on. Could hear her fella in the background. Worst 10 mins of my life
People are sick of speaking to robots & live chats when they have an issue. They wanna speak to a human. People who’ve lost thousands of pounds to scams don’t want the decision to be provided by a robot. Fuck Barclays and every single company who is going down this route
Barclays cutting 5,000 jobs as bank increases its use of AI bbc.in/4zNvcXC


































