Aleksandar Lukić

So, @amazonDE @amazon @JeffBezos @UPS, I paid for the item and I expect you to keep your end of the bargain and deliver the item to me. If you can't do that - refund! @BILD @faznet @EVZ_Deutschland

(this is @UPS answer translated into English, original attached): "Hello, Your shipment was sent from Italy to Slovenia and the shipment was not weighed during transit. Unfortunately, we will not receive information about where the package was damaged and where it was glued."

@UPS when explicitly asked for all the locations where the parcel was weighed (and the weight measured) and where in the process the package got so damaged it needed to be stitched with wide brown ducttape answered:

While @amazonDE @amazon claims that the parcel was delivered intact and with the correct weight, but doesn't support such claims with any evidence ...

I asked @amazonDE to support those claims. You will not believe what happened ... Well, nothing. But while playing ping pong with @amazonDE I also reached out for some answers to @UPS. And a funny thing happened.

Their quick investigation showed, quoting: "It appears that UPS_EU_GROUND has recorded your package as delivered on December 8, 2023 to the correct location with the correct weight."

So I wrote a complaint to @amazonDE suggesting to send me a new item or a refund.

So, I ordered a couple of items via @amazonDE (cc: @AmazonHelp). @UPS was the company fulfilling the delivery part and somewhere on the way to my address one item from the parcel disappeared.

Just for the record: I used @amazonDE, @AmazonIT, amazon.es quite a few times and I never had any problems. Till now.

@amazonDE, is this (another) scam? @amazon @JeffBezos Please, correct me if I am wrong, but are you calling me a fraud?! Or I just misinterpreted your answer ... I do have some problems reading between the lines ...

And this is how @amazonDE no-name Account Specialist replied to my suggestion to send me another phone or make a refund. Am I the only one being shocked by this answer?

So, I opened it. And I found out, that out of three items, one is missing. Pants were in, phone case for pixel 8 as well, but #GooglePixel8 phone was missing. So I reported it to @amazonDE, delivery company @UPS, police @policija_si and the bank.

This is the parcel I received. @AmazonHelp @amazonDE, perfect condition, right?

Hey @Google, I have a question: I preordered Google Pixel 7 and I was supposed to receive headphones in 60 days after confirmation. Got confirmation, the date expired, but the headphones have not been shipped yet. What is going on?