Animal Jam Support

Need help? Head to our Help Desk on animaljam.com where you can review our help articles to assist in resolving issues. If you are unable to find a resolution, contact our support team by selecting "submit a request" located at the bottom of any article. #AnimalJam

Question: What rests on top but not a knot; made for cold but will look hot; here today but later not? Answer: Today's Rare Item Monday! Check out the Rare Icicle Antlers in Animal Jam and Rare Snowflake Earmuffs in Play Wild! Don't miss out!. #AnimalJam #PlayWild #RareItemMonday

Please send our Customer Support team a detailed message so they can help you further. bit.ly/AJContactSupport

You can send us a DM with the information and details!

Please send our Customer Support team a detailed message so they can help you further. bit.ly/AJContactSupport

If you have any questions/concerns about any restrictions on your account your parent can contact us to discuss: bit.ly/AJContactSupport

They look Jamazing!

It is being sent to just us. There's no gallery in AJ - Play Wild! But we may share paintings sent to us with the community. :)

Servers are currently down for scheduled maintenance-- they will be back up later this morning!

First, try refreshing just in case it is a visual error. If they are still there have your parent contact us: bit.ly/AJContactSupport

Wow that is a lot of animals! :D

What a nice group masterpiece! Thanks for sharing!

We are investigating now, thanks!

Hi there! Here's information on how to change your username: bit.ly/AJChangeUsername

Then have your parent email us: [email protected] so we can help get your account linked up with a good email.

Yes, we will answer you via DM.

Please send an email to [email protected] and someone will look into this for you!

Hi there! We would be happy to help! Since we need to discuss your account details can you email us? [email protected]

Please email us at [email protected] with specific details of what you are seeing and the tech tips you have tried.

Please try clearing your browser's cache to see if that helps! Here are directions: bit.ly/AJCache