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Where customer obsession meets invention. Use @AmazonHelp for customer support and @AmazonNews for the latest.

Joined February 2009
The new era of Echo starts now. ⬇️ Five new devices, redesigned from the ground up—all powered by the latest version of Alexa+, with even more natural conversations, thoughtful responses, and the ability to handle multi-step requests. 🔊 Echo Studio with Home Camera for immersive sound and new visual intelligence that makes Alexa more useful ⏰Echo Time, the first Echo device purpose-built for the nightstand, with a customizable screen and sleep sensing technology that helps you wake up feeling more rested 🖼️Alexa Photo Frame, the first photo frame with Alexa built in, designed to help you relive and share memories easily 🖥 Echo Show 16, a 16" anti-glare display you can transform into a full-time smart home panel, home organizer, or photo frame 🟣A reimagined Echo Dot with a built in smart home hub for the first time, plus an eero WiFi extender and crisper sound. See it for yourself. ⬇️
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1,000+ satellites built. 🛰️ In Kirkland, Washington, our factory continuously builds, tests, and ships @AmazonLeo satellites. In Cape Canaveral and Kourou, satellites for our missions on Vulcan and Ariane 6 are stacked on their dispensers ahead of launch. Take a look inside the factory with a mission to help bring fast, reliable, and affordable internet to customers and communities around the world. ⬇️
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This is what a tablet built around Alexa+ looks like. Our new lineup features world-class hardware, personalized intelligence from Alexa+, a stunning anti-glare Nanomatte display, full Google Play Store access, and more. Shipping today in three sizes. ⬇️
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Every time you stream a movie, join a video call, or ask an AI a question, data is moving through a network that was designed, built, and stress-tested to make that moment feel effortless. Step inside the @awscloud product development lab where engineers are quietly building the networking technology that keeps the modern world connected, one wavelength of light at a time. 🧵⬇️
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This is one of the biggest Kindle redesigns since the original Paperwhite. ⬇️ The team redesigned the devices from the ground up, beginning with a reverse-stack display —a first for e-readers. 🔋Weeks worth of battery 🎨Edge-to-edge color display 🔲The most pocket-sized Kindle ever 🟣New color options like Ube Last year, 85+ million people read on Kindle. They read more than 720 billion pages, an all-time high. This is what comes next.
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Kevin Mandia — 30+ year veteran of digital defense — joins our Board of Directors. Learn more: aboutamazon.com/news/company…
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BIG NEWS from @awscloud and @nvidia 🤝 We're announcing a major expansion of our strategic collaboration for next-gen AI infrastructure. ⬇️ Building on 16 years of joint innovation, AWS will deploy 2 million additional NVIDIA GPUs across its global infrastructure in 2027–2028—and that's just the start. The two companies are deepening their work together across AI factories, CPUs, networking, open models, data processing, and robotics. This expansion gives customers even more ways to build and deploy AI at scale.
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Amazon's drones are reinventing what fast means. Here's an inside look at the future of delivery. ⚡ Nearly all items 5 pounds or less that fit in a large shoebox can be delivered ultrafast by drone—we're talking snacks, headphones, last-minute gifts, and more. Our drones use onboard cameras and sensors for navigation, obstacle detection, and safe delivery. Oh, and they're fully electric and can fly in light rain and a range of temperatures. ⬇️
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Before it ever ships, Amazon packaging gets dropped, shaken, squeezed, and slammed in a lab designed to push it to the limit. ⬇️ Behind the scenes at Amazon's Packaging Innovation Lab, durability tests help us make sure reduced packaging, easier to recycle materials, and sometimes even the product’s own packaging can protect products during shipping. ✅ Drop tests simulate the bumps of transit ✅ Vibration tables replicate the rumble of road and air transport ✅ Compression machines mimic stacking in a truck The result is less material, less waste, and packaging built to go the distance.
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Matt Wood spent nearly 15 years helping build @awscloud AI—including Amazon SageMaker and Amazon Bedrock. Now, he's back as AWS Chief AI and Technology Officer. @SwamiSivasubram caught up with him to talk tokens, agents, @amazonquick, and the state of AI. See how it went. ⬇️
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There's a surprising amount of science behind the packaging your order arrives in. At Amazon's fulfillment centers, machine learning algorithms help analyze millions of products to figure out the best way to package each one. They determine what size, what material, and whether it even needs added packaging at all. The result: protecting products with less waste, one package at a time. Take a look at how it works. ⬇️
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