I help businesses and their people create outstanding customer experiences by 'thinking in 3D'! That means being 'Dramatically and Demonstrably Different'
Sheffield, UK
Joined March 2009
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It's 3D Thursday! It's also a very special day.... #worlddownsyndromeday and today's 3D example is the amazing @StandOutSocksUK team headed up by Ross The Sockfather! Watch the video and please share the love...
Stand Out Socks youtu.be/riWOnHeAnKk?si=GXwI… via @YouTube
It's 3D Thursday! This week's short, sharp video is all about 'customer experience' and AI! No, not 'Artificial Intelligence', but 'Authentic Interaction'! How are you making 'Authentic Interactions' with your customers?
youtu.be/Qy695ZlsLWM?si=pSkx…
It's 3D Thursday and today's 3D iDeas come from @Morrisons and their new Chief Exec Rami Baitiéh. His commitments to listening to customers, and getting his people to listen to them too are impressive.
youtu.be/ye3ld20OAgw?si=no1n… via @YouTube
It's 3D Thursday! I'm tied up with clients, but here's news frfom my friend Jenny... youtu.be/xOjl4anxoCU?si=K4cj… via @YouTube
A trip to the @RoyalOperaHouse in Covent Garden has prompted this week's 3D Thursday iDea - It's all about 'Fishing In Different Ponds'. That means getting out of your 'echo chambers' and your 'comfort zones' and trying something 'new'! youtu.be/NPMgU-maD2U?si=gXul… via @YouTube
Todays ‘3D Thursday’ iDea: How NOT to do #AI - or if you do, consider AI as ‘Authentic Interaction’ - #customerexperience youtu.be/ygUQqcC-Yw0?si=dHSP…
It's 3D Thursday! A quick lesson in Customer Delight From Giuseppe The Taxi Driver #CustomerService #customerexperience #CustomerDelight
youtu.be/8mgJh4p4VTA?si=h83s… via @YouTube
A huge thankyou to the @NYPDnews officers who very kindly helped me retrieve my iPhone I dropped on to the highway on Brooklyn Bridge! They actually went in a car to go find it - luckily someone else got it, but really appreciate the effort - feels nice to be welcomed in New York
What an absolute star Mal was @NickJohnW - presented to an audience of 50 business people with confidence and style!
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That was a day that was!! Starting out with our monthly #3DConnect session at the very fabulous @GrimmAndCo We were wowed! Visionary, magical, transforming, creative, beautiful, inspiring! And that’s the leadership team as well as the building! Go see!
Andy Hanselman retweeted
But that s not all! What about the food! @PJtaste you excelled yourselves. What a story! What a box! As our theme was ‘storytelling’ Peter and the PJ Taste team shared their own story, one tasty treat at a time. Safe to say, you nailed it! Absolutely stunning. Our guests approved
Andy Hanselman retweeted
What a wonderful morning we had yesterday at @JilltyWhite and @andyhanselman's #3DConnect event. It was great to welcome local business, and we loved the characters and settings they created in our mini-storymaking! Meet Floria Bagwash who works in Picturesque valley...
ALT An illustration of Picturesque valley (with some picturesque jelly) with a small ultra-modern development with all the amenities. This includes a Lego corner, and a Michelin starred restaurant next door. The chef here knows exactly what you want and when you want it, but you’ve never eaten it before.
ALT An illustration of a character named Floria Bagwash, a charity worker with three arms and four heads with different hats for each job they have to do. They have wild hair, rollerskates and is spinning plates.
Andy Hanselman retweeted
Refreshed, re energised+raring to go again after a wonderful weekend in #Stratford. A big Thankyou to our friends/clients @vine_hotels and their #CharlecotePheasantHotel Spot on location, super staff, gorgeous food and great customer service (you can tell they ve had training! )
Great to see you too @realmarkstorey ‘flying the Yorkshire flag’!
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Planning for next Tuesday at this time when our stage will be set and our acts fully rehearsed. Yes it s time for our #3DConnectHasGotTalent once again. Here s a few flashbacks from last year! @MasterCutler23 are you ready?
Andy Hanselman retweeted
Thankyou @rotherhamtiser for your support here! Let’s hope it brings in the crowds! We’ll be there tomorrow 10th September! Come and join us.
“We thought this would be a fun way of supporting @MasterCutler23" - @JilltyWhite.
@Wentworth_House is hosting a Bring Out Your Treasures car boot event on September 10.
rotherhamadvertiser.co.uk/le…
#RotherhamEvents
Andy Hanselman retweeted
Yesterday we found Johannesburg’s Kelham Island! Well kind of! What a great previously urban area now transformed into a cool, vibey environment full of arts, craft and culture. We loved it!
The Rwandan President @PaulKagame demonstrating true ‘3D Leadership’ at the @GiantsOfAfrica opening ceremony by sharing a vision and engaging, empowering and enabling people to make it happen! It was a privilege to be there!
“Africans that’s who we are; we are brothers, we are sisters, we are each other. I am you, you are me. And the best way to bring that out to everyone is through the talent of sports like today.” President Kagame | Giants of Africa Festival. #GOAfestival
