CX Champion and Certified Zendesk Administrator. Cleveland Born & Raised. Tweets Are My Own.
40.909053,-81.417361
Joined April 2009
- Tweets5.1K
- Following2.2K
- Followers486
- Likes4.4K
Pinned Tweet
AMAZING news for my incredibly dedicated team @729Solutions... Today we were recognized/honored to be named @Zendesk #AMER Partner of the Year!! I'm so proud of the work we do every day to help our clients become #ChampionsOfCustomerService 🏆 😎 – at Reminderville, OH
We are honored to be named #Zendesk AMER Partner of the Year during this weeks SKO! Thank you for recognizing our dedication, and we look forward to continuing our partnership for many years to come.
bit.ly/2LvrtLy
Brandon Tidd 🟧 retweeted
Eight days, nine moves. Voice, face, wrist, browser, phone calls, and a cheaper brain. Muse stopped living in a chat window.
Unpopular Opinion: @SeaWorld should offer to by @cedarpoint or @KingsIslandPR from @SixFlags and bring marine life education back to Ohio. It would be a nice plot twist on a story that started 26 years ago when Geauga Lake / Six Flags bought & closed @SeaWorldParksBR in Aurora,OH
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Brandon Tidd 🟧 retweeted
The Office AI: Dunder Mifflin faces Microsoft outage!
like, repost and subscribe for more comedy AI videos
"AI isn't Art"
@jasondainter: Hold My Generated Beer
99% AI. Hope you enjoy!
Lyrics: Me + Claude Opus 5.5
Image Stills: Midjourney v8
Video: Minimax H3
Editing: Me + Davinci + Claude Opus 5.5
Music: Suno v6 wild
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Brandon Tidd 🟧 retweeted
Outcomes are the new experiences.
Introducing Zendesk, the Outcome AI™️ company.
We're bringing specialized AI, business knowledge, and connected systems together to turn customer intent into meaningful action.
Because great service isn't measured by the interactions you have. It's measured by what you actually accomplish: zdsk.co/4k9zjc0
Tracking the #Elections2026 races you care about manually is so 2024. My @Muse is keeping me updated as results come in here in Ohio.
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Brandon Tidd 🟧 retweeted
HOLD THE DATE! Dec. 26th Noon-Midnight ET
The End of the AI as We Know It PARTY!
Me, working from home, putting the left over Halloween candy bowl on my desk for anyone who happens to walk by...
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I wonder how many people out there with @GoogleAI smart home devices will never know that they play a different sound when you add please after your request.
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From their new distro ctr to the newest store in Stow, it's a great day to be a #SheetzFreak in OH! S/O to @SheetzJobs, ranked 3rd on the @FortuneMagazine best retail places to work. With donations to @SOOhio & @ACRFoodbank, @Sheetz celebrates their 10th @SummitCountyGov opening!
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Brandon Tidd 🟧 retweeted
For generations, we’ve had DIY: do it yourself.
Don’t like what’s available? Do it yourself.
But software has never been a part of this.
We buy and use software that doesn’t fit right.
And for a long time, there wasn’t another option.
Today, there is.
With Lovable, you can MIY.
Make it yourself.
🤖 Made with AI
Hey @WyndhamHotels, @WyndhamRewards... You guys might want to work with @Expedia, @hotelsdotcom and the others to get this policy sorted. Third post I've seen this quarter natively about local residents trying to book at your #Cleveland property. I don't know the OP. #CX #Travel
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Brandon Tidd 🟧 retweeted
It was picture day at Silver Rail Elementary school yesterday. There will be parents who will receive the last picture their child will ever take. I cannot imagine that heartbreak.
Brandon Tidd 🟧 retweeted
Hard questions. Practical playbooks. Pierogies.
MAICON’s final day in Cleveland brought AI’s future back to the people doing the work. Read our day-two dispatch, then keep the conversation going in the AI Salon. thesalon.ai/maicon-2026-day-…
#MAICON26 @MktgAi @SmarterXAI
Brandon Tidd 🟧 retweeted
"The fastest way to figure out how to teach AI how to do anything is to slow down and think about how you would teach a human how to do that thing." — @rachel_l_woods, bringing a bit of AI building to the @MktgAi Main Stage at #MAICON26. Catch our full Day 2 recap and key takeaways from #MAICON26 over at the AI Salon! 👇
🔗 thesalon.ai/community/
