Bonnie Tinder (@btinder) header
Bonnie Tinder (@btinder) profile picture

Turning up the volume of the Voice of the Customer in Enterprise Software Consulting. Founder & CEO of Raven Intelligence.

Chicago, IL
Joined November 2007
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Bonnie Tinder retweeted
human-in-the-loop └ human-on-the-loop └ human-near-the-loop └ human-cc'd-on-the-loop └ human-legally-liable-for-the-loop
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What is happening at @Uber?! I had a ride scheduled to the airport for an early morning flight that they confirmed. Never showed up, and now I am stuck waiting for 20 minutes for them to locate a driver at exorbitantly more cost and could miss my flight. Horrible.
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Great to film this one live on location!
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At #AIWorld with 2 top minds in the #ERP and #AI space! @bobevansIT @erickimberling
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#AIWorld “Every employee at @Oracle has a license for ChatGPT. 70% of our software is now developed by AI.” - Clay Magouryk, CEO with @OpenAI @sama
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“If I could recommend 1 thing for people to do right now with AI is to find security vulnerabilities and mitigate them.” @sama #AIWorld
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“The bottom line is that the AI story will be decided in the S&P 493, not the Mag 7, and so far, there is no evidence that revenue growth or margins are improving outside the tech sector.”
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Bonnie Tinder retweeted
HR Tech 2026: The Rise of Workforce AI Takes Shape My latest AI is Software™ analysis covers 20 vendors across six segments: HCM: @Oracle, @UKGInc, @HiBob_HR Workforce Intelligence: @visier, @ChartHop, @CornerstoneInc, @Salary Talent Acquisition: @iCIMS, @PageUpPeople, @FindemAi, @Hireology Workforce Trust: @checkr, Vetty, @HireRight Learning & Skills: @docebo, Thrive, Morgan by @go1com Frontline & Lifecycle: Traxxion, @BoomerangHR, All Digital Rewards The shift: From managing employees and HR processes to orchestrating human and digital work through AI. What CHROs should know and how enterprises can prepare for Workforce AI transformation. Read more: linkedin.com/pulse/hr-tech-2… #WorkforceAI #HRTech2026 #HCM #AgenticAI
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Replying to @OracleAIWorld
@OracleAIWorld HCM panel with Nationwide, Akamai and Securitas: go-live is the starting line, not the finish. Securitas pays ~70K people weekly, runs 50%+ turnover, and hires 4–5K a month. Their value metric? Payroll that never misses.
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Adoption and change management come after go-live. Panelists said value depends on getting users and HR partners to actually use the capabilities. Training and communication have to be continuous, not a deployment-day event, and the design gets adjusted when parts don't work.
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On AI, it wasn’t about speed. Nationwide's HR agent fields ~12K queries a month. Akamai's AI work is waiting on legal and security sign-off. The shared mantra: start small, earn trust, then scale. #OracleAIWorld #HRTech
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“If we want AI to do more work we have to reorganize our systems. The system of record is foundational because you can’t operate your business based upon approximations.” - Chris Leone @Oracle #AIWorld
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This is the moat.
There's an enormous market for boring businesses that simply provide an excellent customer experience. You don't need to reinvent an industry when the existing competition takes 4 days to answer an email.
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Bonnie Tinder retweeted
Replying to @btinder @Oracle
This is one of the challenges for AI. Do we automate existing processes, that often include institutional knowledge? Or do we automate the institutional knowledge? Or do learn the process from scratch and navigate through? Then, how do we optimize? #CIO #AI #AIWorld
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#AIWorld demonstration of how AI is used between an EMS team and hospital. The instant access of EMR (via @oracle OCI) within the ambulance, summarized quickly by AI allows EMT staff to quickly understand the background of the patient. Very cool.
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#AIworld keynote: “Enterprise AI needs 4 things to run properly: 1. to access your data with the right security 2. understand that data in context 3. high performance infrastructure to operate at scale 4. ability to work within your apps. @Oracle provides all 4.” Mike Sicilia
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Jack Harrington, Head of Tech and Performance Partnership from @redbullracing on how they’re using Oracle AI: “to find the next Max Verstappen” and identify top talent early in their careers. #AIWorld
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Matt Lord, Grp Technology Director from @SailGP says they use AI to identify wind patterns and the corresponding team strategies from previous races to create a competitor knowledge base.
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