OMR

I think India is basically an anarchy which somehow survives because a few people have the conscience, morality or spirituality to do what they are supposed to do. I read a case in Trivandrum about a lady who wanted to buy a Skoda car to fulfill her dying mother's last wish. She called Skoda on where to purchase the car. Skoda Customer care asked her to go to their Authorized dealer in Trivandrum pay an advance, to book the car, which she duly paid. Then the dealer asked her for 5 Lakhs to expedite delivery, which she did. This was for her dying mother after all. Parallely, HDFC bank processed her car loan and paid the money directly to the dealer without asking her. In total she payed close to Rs 14 Lakhs of her money to buy a Skoda Slavia. For her mother. Then put of the blue the dealership shut shop. She didn't get her car. So logically she approached Skoda. And what do they do? Skoda being Skoda, has washed their hands off this matter saying they recieved no money from the dealer. So they cannot give her a car. Apparently they are not responsible for the actions of "Skoda Authorized Dealers" recommended by Skoda Customer care. On top of that, They even asked her to pay another 16 Lakhs, to their Ernakulam dealership, so that she can buy a brand new Skoda Slavia, because of it has amazing build, high safety rating and awesome drive quality. Poor lady has been fighting a case in the courts for the last two years, where Skoda is resolutely determined to deny her a car that she paid for. She is making rounds to our courts, paying for lawyers and paying interest and EMIs for the car loan, for the car she never got. Because a Skoda Authorized dealer, recommended by Skoda, ran away with her money and Skoda is refusing to take ownership for this fiasco. Can you imagine a functioning country with a remotely active legal system, where a person Authorized by the company, can take money from a customer in the name of the company, run away, and company can claim zero responsibility for it? In India you can. Skoda has done it in this case. Which is why, in India if you pay for something and get it, remember it is because the person giving it you, does it out of his own morality and conscience. Not because of the repercussions of not adhering to a contract. Our entire society is run because few people are conscientious enough to do what is right. Not because of our systems and legal process. Which is wrong. Would Skoda have dared to pull this stunt in a western country? They wouldn't. P:S: Her mother, for whom she bought this car, passed away two years ago without seeing the car. P:P:S : The same Skoda refunded the full amount and gave additional compensation to an Indian govt babu because of a repainted side panel, but is refusing to even hear a genuine issue of a common person. Are we tax payers that powerless in this country? P:P:P:S: why the fuck it is always Skoda? Here's the sad story if you want to read it. team-bhp.com/forum/indian-ca…