Vyacheslav Shiryaev: @YandexBank is on the brink of collapse: customers are withdrawing funds en masse, while the bank attempts to retain them with a record-high deposit rate — 20% per annum with no strings attached. When a bank offers a yield one and a half times higher than the Central Bank's key rate, it is time to close all accounts and run. Yandex Bank ranks among the top ten banks by volume of retail deposits; its collapse could trigger a "domino effect" across the entire banking system. Earlier, the @YandexPay press service confirmed that customers were unable to access or manage their deposits. The service's support team failed to respond even on WhatsApp and Telegram — platforms they had directed panicked customers to when those customers lost access to their funds. Yandex Pay has been unable to restore transfer and payment capabilities for users for two days now. Transfers via "Safes" (savings pockets), the Faster Payments System (SBP), and standard bank details are all unavailable. Users cannot see their money or access their funds. Dmitry Pirogov, the head of the service, has asked users encountering errors to "wait a little." As a "soothing measure," the company is offering a payment holiday: "Super Split" or loan payments due during this period will not be marked as overdue. However, late fees will still accrue—though users can theoretically dispute them via customer support, which is currently non-functional. @Yandex's payment service halted operations on October 11 following a drone attack on the company's data center in #Vladimir. Users reported being unable to open the app or make payments and transfers.