Joanna Clark Simpson (@consumer_press) header
Joanna Clark Simpson (@consumer_press) profile picture

Joanna Clark Simpson

@consumer_press

Head of Consumer Research & Marketing @PissedConsumer. Cover consumer news and trends. Assist journalists w/ stories. Newsletter: https://nitter.cf/t.co/Md8Fd5subb

 Las Vegas, NV
linkedin.com/in/joanna-clark-simpson/
Joined August 2009
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  • Followers1.1K
195Media
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Joanna Clark Simpson retweeted
Shep Hyken (@Hyken) profile picture
Shep Hyken
@HykenSep 28
Explore this week's top 5 customer experience articles on Apple loyalty, turning viral attention into retention, and CX stats. hyken.com/customer-experienc… #customerservice #customerexperience #CX
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Joanna Clark Simpson retweeted
CMSWire.com (@cmswire) profile picture
CMSWire.com
@cmswireSep 23
Tesla's brand value has fallen from $66.2 billion in 2023 to $27.6 billion in 2026, and CMSWire Contributor Liraz Margalit argues the real damage is psychological. When a CEO's identity fuses with a product, buyers lose the freedom to decide what owning it says about them. ow.ly/VRPG50ZQrwR
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Joanna Clark Simpson retweeted
PissedConsumer (@pissedconsumer) profile picture
PissedConsumer@pissedconsumerJun 14
Instead of speaking up alone, a collective complaint on PissedConsumer is a way for you to team up with other consumers who’ve had the same issue with a company as you. help-center.pissedconsumer.c…
A Guide on How to Gather Signatures for Your Collective Complaint @ PissedConsumer Help Center

A Guide on How to Gather Signatures for Your Collective Complaint @ PissedConsumer Help Center

This article is a simple guide to help you get that visibility and unite supporters behind your collective complaint on PissedConsumer.com 

help-center.pissedconsumer.com
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Joanna Clark Simpson retweeted
PissedConsumer (@pissedconsumer) profile picture
PissedConsumer@pissedconsumerJun 1
When you book a hotel, you expect a smooth check-in and a pleasant stay. Unfortunately, that’s not always the case. Many guests report experiencing issues during their hotel stays. help-center.pissedconsumer.c…
7 Best Ways to Effectively Complain About a Hotel Issue @ PissedConsumer Help Center

7 Best Ways to Effectively Complain About a Hotel Issue @ PissedConsumer Help Center

Hotel complaints guide for travelers! Find clear steps to complain effectively and fix a bad stay. Voice your concerns and get the resolution you deserve.

help-center.pissedconsumer.com
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Joanna Clark Simpson retweeted
Cybernews (@Cybernews) profile picture
Cybernews
@CybernewsMay 25
Meta describes it as a space “built for deeper discussions, real answers, and the communities you care about.” Read more: cnews.link/meta-launches-for…
Image from Cybernews (@Cybernews)
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Joanna Clark Simpson retweeted
PissedConsumer (@pissedconsumer) profile picture
PissedConsumer@pissedconsumerMay 25
Customers go to #Ticketmaster to buy and resell a wide range of tickets, including tickets for concerts, sporting events, festivals, comedy shows, family events, live entertainment tours, and many more. help-center.pissedconsumer.c…
Ticketmaster Scams and How to Keep Yourself Safe @PissedConsumer Help Center

Ticketmaster Scams and How to Keep Yourself Safe @PissedConsumer Help Center

Ticketmaster scams are on the rise, taking the form of issues with reselling tickets or fake ticket purchases. Learn about most common scams to spot them.

help-center.pissedconsumer.com
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Joanna Clark Simpson retweeted
Jason Knowles (@KnowlesABC7) profile picture
Jason Knowles@KnowlesABC7Mar 29
Fake 🚨 AAA scam texts @AAAChicago @GuardioSecurity 
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Joanna Clark Simpson retweeted
Michael Podolsky (@m_podolsky) profile picture
Michael Podolsky@m_podolskyFeb 13
What happens when one complaint stops being just one voice? A single complaint can look like isolated noise. So @pissedconsumer built a way for people to add their voices together in a solution-focused format - introduced Collective Complaints. Read more: help-center.pissedconsumer.c…
Image from Michael Podolsky (@m_podolsky)
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Joanna Clark Simpson retweeted
PissedConsumer (@pissedconsumer) profile picture
PissedConsumer@pissedconsumerFeb 5
How satisfied were consumers after contacting customer service? SkipTheDishes and Uber Eats show how poor service can quickly damage trust, highlighting challenges in food delivery support. Read more: help-center.pissedconsumer.c…
Image from PissedConsumer (@pissedconsumer)
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Joanna Clark Simpson retweeted
Annie Palmer (@annierpalmer) profile picture
Annie Palmer@annierpalmerJan 27
New: Amazon's top grocery executive addressed the closure of its homegrown brick-and-mortar grocery chains in a memo to staffers. The business is strong, but Amazon needs to make "more deliberate choices" to win over shoppers, Jason Buechel said. cnbc.com/2026/01/27/amazons-…
Read the memo: Amazon's grocery boss details restructuring, says more 'deliberate' strategy needed

Read the memo: Amazon's grocery boss details restructuring, says more 'deliberate' strategy needed

Amazon's top grocery executive Jason Buechel told staff that the company needs to make more "deliberate choices" to win over customers.

cnbc.com
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Joanna Clark Simpson retweeted
PissedConsumer (@pissedconsumer) profile picture
PissedConsumer@pissedconsumerJan 1
Wishing you all a Happy New Year! 🥳 May 2026 bring you happiness, success, and all the things that make life brighter. Cheers to new beginnings! 🎆✨ #NewYear #NewYear2026 #HappyHolidays #Holidays #PissedConsumer
Image from PissedConsumer (@pissedconsumer)
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Joanna Clark Simpson retweeted
PissedConsumer (@pissedconsumer) profile picture
PissedConsumer@pissedconsumer10 Nov 2025
Temu or Shein for holiday shopping? The low prices and sheer volume of goods on both sites is appealing, but are they the right choice for customers looking for how to shop wisely? help-center.pissedconsumer.c…
Should You Shop at Temu or Shein? Here’s What Customer Reviews Say @ PissedConsumer Help Center

Should You Shop at Temu or Shein? Here’s What Customer Reviews Say @ PissedConsumer Help Center

If you’re looking to spend less to get more, chances are you’ve come across Shein and Temu — two of the most talked-about online retailers offering low-c

help-center.pissedconsumer.com
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Joanna Clark Simpson retweeted
PissedConsumer (@pissedconsumer) profile picture
PissedConsumer@pissedconsumer27 Oct 2025
Holiday shopping in 2025 looks different: prices are up, budgets are tight, and Black Friday may be losing its spark. Check out what people think about holidays and prices. help-center.pissedconsumer.c…
Image from PissedConsumer (@pissedconsumer)
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Joanna Clark Simpson retweeted
John Matarese (@JohnMatarese) profile picture
John Matarese@JohnMatarese17 Oct 2025
Garage door scam alert: sleazy operators are pretending to be local garage door repairmen: wcpo.com/money/consumer/dont… @WCPO @WPTV @wxyzdetroit @WEWS @tampabay28 @DenverChannel @fox13 @WMAR2News @BBBUpstateNY @wrtv #ScamAlert #Scam #Cincinnati #consumer @consumerworld
Garage door warning: fake companies ripping off homeowners

Garage door warning: fake companies ripping off homeowners

If you need your garage door fixed, you may be tempted to hire a company that gives you a low-priced quote. But one woman's $400 estimate turned into a $1,200 repair...and it still wasn't fixed.

wcpo.com
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Joanna Clark Simpson retweeted
PissedConsumer (@pissedconsumer) profile picture
PissedConsumer@pissedconsumer2 Oct 2025
Are you experiencing issues with your bank? 🏦 According to PissedConsumer reviews, 14.3% of US bank clients complain about customer support, 8.8% struggle with fees, and 8.3% are concerned about fraud. Have you encountered any of these issues? Read more👇 help-center.pissedconsumer.c…
The Worst and Best Banks According to Customer Reviews @ PissedConsumer Help Center

The Worst and Best Banks According to Customer Reviews @ PissedConsumer Help Center

Explore the worst and best banks in the US based on customer reviews. Learn which banks offer reliable services and which fail to meet expectations.

help-center.pissedconsumer.com
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Joanna Clark Simpson retweeted
The US Sun (@TheSunUS) profile picture
The US Sun
@TheSunUS17 Sep 2025
US airport ends free parking & introduces fees up to $50 sparking frustration the-sun.com/motors/15202789/…
‘Critical’ US airport axes free parking policy & introduces new fees up to $50 as drivers fume and...

‘Critical’ US airport axes free parking policy & introduces new fees up to $50 as drivers fume and...

A US airport has axed its free parking policy with a new fee introduced that could see drivers forced to pay out as much as $50. Starting from October 1, parking fees of $5 per day or $25 per week …

the-sun.com
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Joanna Clark Simpson retweeted
Cybernews (@Cybernews) profile picture
Cybernews
@Cybernews9 Sep 2025
Temu has agreed to pay $2 million to settle allegations that it violated the INFORM Consumers Act. #Temu #fine cnews.link/temu-fined-2m-inf…
Temu slapped with $2M fine over INFORM act violations

Temu slapped with $2M fine over INFORM act violations

Temu has agreed to pay $2 million to settle allegations that it violated the INFORM Consumers Act.

cybernews.com
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Joanna Clark Simpson retweeted
PissedConsumer (@pissedconsumer) profile picture
PissedConsumer@pissedconsumer5 Sep 2025
Join the PissedConsumer Community on Facebook! We’ve got a new Facebook page, and it’s all about sharing real consumer experiences, tips, and updates. Come connect, ask questions, and join the conversation! 👇 facebook.com/PissedConsumer
Image from PissedConsumer (@pissedconsumer)
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Joanna Clark Simpson retweeted
The New York Times (@nytimes) profile picture
The New York Times
@nytimes12 Aug 2025
Breaking News: U.S. consumer prices rose 2.7% in July from a year ago, as President Trump’s tariffs intensified price pressures. nyti.ms/3UU522W
U.S. Inflation Report Shows Effects of Trump’s Tariffs (Published 2025)

U.S. Inflation Report Shows Effects of Trump’s Tariffs (Published 2025)

A gauge of underlying inflation in July showed prices increasing at the fastest annual pace in five months, a sign that businesses are passing along tariff-related costs to customers.

nytimes.com
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Joanna Clark Simpson retweeted
PissedConsumer (@pissedconsumer) profile picture
PissedConsumer@pissedconsumer22 Jul 2025
🥩 Grilling season is here! We've tested 13 budget-friendly #Temu BBQ gadgets - from wireless thermometers and silicone mats to smoker boxes and magnetic lights. Watch the full video to learn more: youtube.com/watch?v=MxmIH15C…
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