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Why we built Cyft:
Every day, brilliant IT techs waste 30-45 minutes reconstructing their day from memory.
202 steps. 15 context switches. Just to submit time and update tickets.
We watched entire MSPs run on fiction, with 15-20% of billable hours vanishing into the void.
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Other tracks that didn't make the cut:
"Can You Reopen That Ticket" - 0 plays
"What Were You Working On Tuesday" - 0 plays
"I Just Need A Quick Update" - 0 plays
Sad year for the MSP micromanagement genre.
Cyft.ai retweeted
The age of the manual-cel is over.
If you鈥檙e still hoarding "tribal knowledge" and staying late to catch up on admin, you are literally choosing to lose.
Ascend to the cloud. Mog your ticket queue. Go home at 5 PM.
Take the SAM pill: visit cyft.ai 馃拪
Cope and seethe, manual entry gang. The future is effortless.
Based and automation-pilled -> Cyft
> be tech
> install Cyft
> hit Alt+D and yap at screen
> AI automagically writes notes & logs time in ConnectWise
> ticket closed
> mfw I leave at 5pm everyday
Our CEO saw it from the outside and couldn't believe it.
One of our co-founders lived it for 18 years.
The 3AM emergencies, the lost revenue, the slow erosion of caring.
One saw the future. One knew the pain.
Together they decided: technicians deserve better than administrative quicksand.
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That's why we created SAM. Your AI service desk teammate who remembers your day so you don't have to.
She captures everything, structures your notes, tracks your time, and even knows what you need before you ask.
Because humans should solve problems, not document them.
That's why Cyft exists.
Join us October 1st of 2025 to invent the future.
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