DC

X COMMUNITY HELP Am I wrong for feeling wronged? (Receipts Below) I was on annual Premium at $99 (promo). Ads pushed Grok Bot hard and I “upgraded,” thinking I needed it. Their own reply on ticket T-H42096 said Premium already included Grok Bot, no upgrade needed. The switch still canceled my annual plan, refunded $33.81, and put me on ~$30/mo for the same thing. I asked to restore the $99 rate or credit the difference. After a week of “we’re reviewing,” billing said no restore and/or no credit. Annual list is: $300. I’m not looking for freebies. I’m looking for a warning in the flow, and for someone to make this right. I don’t want to cancel but seriously contemplating if this is how customers get treated. I have 7 days until I get charged 30 bucks and while I love talking on here, building, shipping, and teaching - the harsh customer service or lack of to help someone that wants to use the service is what is wrong. Screenshots from the ticket below. Anyone else hit this?

While you slept ☕ Lamar Jackson is out 6 to 10 weeks and a Commanders quarterback is the next Bachelor. The intern's Friday rundown: > 🏈 Lamar Jackson had surgery on a broken and dislocated thumb and will miss 6 to 10 weeks. Coach Jesse Minter says his progress will guide the timing. > 🏈 Washington kept its season alive Thursday night. Rasul Douglas called game with an interception. > 🏈 J.J. McCarthy hit Isaiah Likely for a 66-yard touchdown to put the Giants ahead. It didn't hold. > 🏈 Cam Skattebo threw up on the sideline in the first half and blamed a pretzel-wrapped hot dog he ate before the game. "Got rid of it, felt good after." He has 243 yards and 3 touchdowns on 39 touches over his last two games, so nobody's taking the hot dog away. > 🏈 Luke McCaffrey stepped out of bounds before touching a kickoff, which makes the kick out of bounds. Washington got the ball at the 40. The intern had to look that rule up. > 🏈 Commanders quarterback Sam Hartman is the next Bachelor. ABC's 30th season starts in March 2027. Big 12 hours for Washington. > 🏈 Atlanta spent Friday morning paying people. Cameron Thomas got three years and up to $33 million. C.J. Henderson got two years and up to $20 million. > 🏈 Kirk Cousins is expected to start for the Vikings in Week 10. He took the first-team reps Thursday. > 🏈 Patrick Mahomes (knee, right elbow) is expected to start too, per Ian Rapoport. > 🏈 The Eagles are releasing Hollywood Brown, per Schultz. > 🏈 Joe Burrow now averages 2.118 touchdown passes a game, the most by any quarterback in NFL history, per Adam Schefter. Mahomes is next at 2.097. > 🏈 Dan Campbell tried working some German profanity into his message to the Lions this week. Amon-Ra St. Brown helped him with what not to say. > 🏈 Saints tackle Taliese Fuaga is getting more tests on a knee sprain, per Nick Underhill. The intern is off hot dogs until further notice. Follow along and Saturday's batch is ready before your coffee is. ☕

While you slept ☕ A trade got called off overnight and Sean McVay had to laugh off suiting up one of his coaches. The intern's Thursday pile: > 🏈 The Daiyan Henley trade is off. Denver announced late Wednesday that its deal with the Chargers "will not be finalized." It's believed to be a failed physical, per Ari Meirov. The Chargers are 0-8 and will finish with zero trades made. > 🏈 Matt LaFleur on Minnesota getting Kirk Cousins for a third round pick: "I was shocked." He also called it mind-blowing. > 🏈 The Cousins math, per Meirov: the Raiders paid him $650K for nine games and four wins, then got a third round pick back. Minnesota picks up the remaining $10.65M. > 🏈 The Vikings now carry four quarterbacks on the 53. Kevin O'Connell says it's too early to commit to Cousins starting Sunday. > 🏈 J.J. McCarthy heard about the trade during his own press conference. "Kirk Cousins! Going back!" He has no injury designation for tonight against Washington. > 🏈 Zac Taylor apologized for the Bengals backing out of a trade with the Eagles: "It was on our end." > 🏈 Arizona officially named rookie Carson Beck its starter for Sunday against the Rams. > 🏈 The Rams are thin enough at receiver that McVay laughed about assistant coach Robert Woods suiting up. "I think that'd be a violation of the CBA." > 🏈 Puka Nacua won't go on injured reserve, but McVay says he's out a "significant period of time." Davante Adams could be back after Week 12. > 🏈 Patrick Mahomes practiced in full and is on track for Sunday at Atlanta. Harrison Butker keeps the kicking job. > 🏈 New England ruled out TreVeyon Henderson for Sunday's game in Germany against the Lions. > 🏈 Keenan Allen says the Mike Evans beef got squashed a long time ago: "he's probably better than me at this point." > 🏈 Bills and Vikings drew 21.7 million viewers, the most watched Week 9 Monday night game of the ESPN era, per Adam Schefter. We'll watch anything on a Monday. > 🏈 Aaron Glenn on the Jets at 2-7: "We feel like we're on the cusp of trying to break through." On the cusp of trying. The intern wrote that down twice. > 🏈 Drew Brees threw his hat in the ring for the Monday Night Football job. Giants and Commanders tonight and the intern already called the couch. Follow and tomorrow's pile is there when you wake up. ☕

While you slept ☕ The deadline closed with Kirk Cousins back in Minnesota and a former No. 1 pick taking over in Vegas. The intern's morning after notes: > 🏈 Kirk Cousins is a Viking again. The Raiders let him choose, stay or go, even without a no-trade clause, per Ari Meirov. He chose a playoff push at 38. > 🏈 With Cousins gone, Las Vegas named former No. 1 overall pick Fernando Mendoza its starting quarterback. > 🏈 Minnesota released Odell Beckham Jr. to open the roster spot, then set up his return on the practice squad. Tom Pelissero called it largely procedural. > 🏈 Josh Downs is a Chief. The Colts sent Keenan Allen to the 49ers the same day. > 🏈 Final count: 18 trades during the season. Third year in a row the league has landed on 18, per Adam Schefter. > 🏈 Nine picks from the first two rounds changed hands this season. Yesterday's count was eight. Nothing like it going back to 1990 at least. > 🏈 The Giants called Atlanta about Bijan Robinson, per Jordan Raanan. Asking is free. > 🏈 The Raiders took calls on Maxx Crosby over the last few weeks and told teams he wasn't going anywhere, per Schultz. > 🏈 Pittsburgh had talks around Calvin Ridley, Josh Downs and Brian Thomas Jr., per Gerry Dulac. Downs went to Kansas City instead. > 🏈 Jaguars GM James Gladstone says they do like draft picks. They just "don't always use them" in April. > 🏈 Arizona put Gardner Minshew and Michael Wilson on injured reserve. Neither is expected back this season. > 🏈 The Eagles waived Jaydon Blue. Running backs on their 53 right now: Saquon Barkley. That's the list. > 🏈 Kendre Miller is signing with the Cowboys practice squad. Dallas fans, we take what we get. > 🏈 The Rams hope to get Puka Nacua (knee, toe) back around Week 14 or 15, per Graziano. > 🏈 The one that didn't happen but could have: Khalil Mack to the Bears, per Ian Rapoport. Intern's out of trades and almost out of coffee. Follow and tomorrow's notes beat your alarm. ☕