Don Schuerman

We surveyed over 1300 senior leaders to understand what trends in technology are shaping the future of business - from #hyperautomation to #extendedreality. Check out the report here! bit.ly/3ijtjLW

Lots of hype about agents - but what's really happening? It turns out over half of workers are using - or believe they are using - AI agents already. But to drive further adoption they want repeatability and transparency. pe.ga/4ktIO3w

AI agents aren't going away - and are poised to drive transformational - but leaders need to embrace the technical and cultural change required to integrate into the enterprise. You can read more about Pega's latest research here. pe.ga/3E9cp1y

I wrote this back in November 2024, which is a decade ago in "AI years." While the hype around AI agents has only heated up since then, the role of orchestration remains central - and Center-out remains the right architecture for the autonomous enterprise. pe.ga/4haWkqN

Last year we set a bold vision for the #autonomousenterprise. This year, we all get to experience it. Agents, AI, orchestration all come together with live tech, insightful conversations, and inspiring client stories. Register now: pe.ga/468xWjs pe.ga/40tVLCl

My friend and colleague Michael Brenner offers us a tuk-tuk TikTok (see what I did there 😀?) preview of our upcoming PegaWorld event. AI, Agents, Orchestration - all of it comes together in Vegas this June. pe.ga/40dR3qU

Marco is one of Pega's great innovators in AI. His blog about the creation of Iris - our internal "intern" agent, powered by Pega - is full of great advice about how to think about designing agents that add value while ensuring governance and control. pe.ga/4gHVQrP

Wishing everyone a Happy New Year! It was great to have a week to reflect and catch up with friends and family - but now...back to AI, agents, workflows, decisions, and fulfilling the promise of the Autonomous Enterprise.

Love this story from Church Mutual - who partnered with Pega to create better experiences while unifying their legacy systems. And you will here more stories like these when you join us for #pegaworld 2025: pegaworld.com pe.ga/3ZU06OY

It's a magical time of year. Snow is falling in Boston. Lights are twinkling in my neighborhood...AND THE #PEGAWORLD 2025 AGENDA IS LIVE!!! So much AI, Legacy Transformation, Agentic Automation, and more - all ready for you to experience. Register now! pe.ga/3BczMWM

AI can be deliver tablestakes productivity tools - or it can lead to true business transformation. Here's some ways in which operations leaders can maximize the value from technology. pe.ga/49pcBFs

I spoke to Venture Beat about the importance of a "center-out" approach to orchestration when work is increasingly done by intelligent agents. pe.ga/4eKUo66

Few things in technology are scarier than a #Frankenstack! Taking a Center-out approach to your legacy modernization can help keep the tech debt monsters away! #HappyHalloween from all of us at @Pegasystems

I was lucky enough to spend last week visiting with our Pega partners, clients, and colleagues in Hyderabad and Chennai, and brought back some #Diwali sweets to share with my family. For those celebrating, wishing you bright celebrations!

My latest for the Forbes Tech Council. GenAI has the opportunity to drive digital transformation, but that change won't come if we are just using it to do more of the same, but faster. pe.ga/4f0YM1X

It's time to embrace the truly transformational opportunity AI offers our business. We can accelerate legacy modernization, move onto modern orchestration platforms, and leverage autonomous automation to deliver better efficiency and experiences. pe.ga/3Ur7tKp

For the last year, Pega has been delivering great innovation like Pega GenAI Blueprint and driving great success for our clients, so it's nice to be able to celebrate our Q3 success. pe.ga/3C2GzSU

It's hard to keep up with all the Blueprint enhancements. BPMN import? Got it. OpenAPI import? That, too! Now, it's being able to preview the experience with your brand style and logo. pega.com/Blueprint pe.ga/48iXb4T

AI-powered transformation starts with understanding how this amazing tech works, and realizing that AI isn’t one technology: it’s many different technologies, which need to be aligned against the right problems. Here’s a good place to start pe.ga/4eI8FkM

We are at an AI crossroads. Some will use AI to do more of the same - more code, more point solutions. Leaders will leverage AI to accelerate transformation - designing their processes for a digital world. pe.ga/3Yphavf

Enjoying the sessions at Government Empowered today. Especially inspired by how the US Social Security Administration is modernizing the service experience to better serve all the Americans who depend on social security benefits - powered by Pega. pe.ga/3Yc8Iyn