Official account of Edfinancial Services, a federal student loan servicer, providing customer service, helping with repayment plans, and processing payments.

Knoxville, TN
Joined April 2011
Our offices will be closed on Monday, September 7th, in observance of Labor Day. Please note this may result in a higher-than-average call volume following the holiday. You can access your account 24 hours a day at Edfinancial.StudentAid.gov/M….
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Edfinancial Services retweeted
📣Student loan borrowers📣 Starting July 1, if you're enrolled in auto pay, you will receive a 1% interest rate reduction on your federal student loans! Sign up today to take advantage of this limited time offer. Learn more: studentaid.gov/announcements…
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Please note that we expect higher-than-average call volume following our closing in observance of Juneteenth. You can access account information 24 hours a day by logging into Edfinancial.StudentAid.gov/M….
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Understand how the changes to the federal student aid programs will affect your student loans. 👇​ Learn more at StudentAid.gov/bigupdates (1/7)
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As of June 1, 2026, our customer service hours have changed. Please visit Edfinancial.Studentaid.gov/C… for more information about how to reach us or visit your online account 24 hours a day at Edfinancial.Studentaid.gov/M….
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Edfinancial Services retweeted
Curious about the differences between the new Repayment Assistance Plan (RAP) and existing income-driven repayment (IDR) plans? We’ve got you covered. Reminder: RAP will be available starting July 1, 2026.
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Take precautions to protect your identity when applying for federal student aid. Here's some phe-gnome-nal tips
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Borrowers who want to consolidate while remaining on certain repayment plans need to act now! Find out more at studentaid.gov/announcements… and learn the pros and cons of consolidating at studentaid.gov/articles/5-th….
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Edfinancial Services retweeted
On March 10, 2026, a court order ended the Saving on a Valuable Education (SAVE) Plan. The U.S. Department of Education will contact affected borrowers, who can explore and apply for other repayment plans. For more information, visit StudentAid.gov/courtactions
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Our offices will be closed on Monday, February 16th, in observance of Presidents' Day. Please note this may result in a higher-than-average call volume following the holiday. You can access your account 24 hours a day at Edfinancial.com/MyAccount.
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Happy Holidays! Please note that we expect higher-than-average call volume following the holidays. You can access your online account 24 hours a day at Edfinancial.com/MyAccount.
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Our offices will be closed on Thursday, 11/27, in observance of Thanksgiving. Please note this may result in a higher-than-average call volume following the holiday. We apologize for any inconvenience. You can access your account at Edfinancial.StudentAid.gov/M… 24 hours a day.
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Our offices will be closed on Tuesday, 11/11, in observance of Veterans Day. Please note this may result in a higher-than-average call volume following the holiday. We apologize for any inconvenience this may cause. Access your account 24 hours a day at Edfinancial.StudentAid.gov.
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Concerned about your loan defaulting? Contact us at 1-855-337-6884 as there may be options to avoid default. You may also log in to your online account at Edfinancial.StudentAid.gov/M… to review your student loan information.
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