We are here to help global enterprises design, build and scale up their #customerexperience programs. #cx #customerinsights
Sofia, Bulgaria
Joined January 2012
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Dive into the AI revolution with GemSeek at Medallia Experience 2024! Our Breakout Session with Randstad Sourceright will reshape your perspective on customer success. Don't miss out! #AIinCX #MedalliaEXP
Excited for Medallia Experience in Feb 2024! Join #GemSeek at booth #714 and explore the AI revolution with Randstad Sourceright. Don't miss our sessions, Breakfast Roundtable, and meet Sasha Molotova and Morgan Evans. Shape the future of CX in challenging sectors! #MedalliaEXP
Tune in for a conversation on successfully utilising #customerexperience, featuring CX specialist and trainer Michael Brandt.
🎧 Listen on Spotify: spoti.fi/3AU8foP
Read more: bit.ly/3qh8Pbl
Who owned the conversation during this year's #RSNA22 Congress?
Early sign up and get the report before everybody else: ?utm_medium=organic&utm_source=twitter&utm_campaign=rsna22
GemSeek, Part of Accenture Song retweeted
In the next category Best use of Insight and Feedback - Professional and Financial Services, the winners are:
🥇@GateOne_global
🥈@gemseek in partnership with Belgian Post Group
🥉 Foolproof
Excellent job!
#icxa22 #awardsinter
We've upgraded our #BrandBuzz report to deliver you the best of #RSNA22.
- Key event topics
- Brand Influence Score
- Competitive Brand Strategy
- (❗️)New product launches.
- (❗️) Brand Social Share of Voice
- Most influential individuals
Sign up now: bit.ly/3UUtBKZ
GemSeek, Part of Accenture Song retweeted
📢 Big News!
Today, Forsta announced that we are expanding capabilities to include predictive Net Promoter Scores (pNPS), created in partnership with the CX specialists at @gemseek!
Learn more and be sure to talk to our team at @WebSummit!
bit.ly/3zyynWB
Tune in for a personal story of customer excellence served in Bulgaria, and the tiny details that make your customer journey memorable, enjoyable, and perhaps the secret to long-term customer loyalty.
Listen to the full episode here: bit.ly/3xYbCKI
#customerexperience
Have you ever wandered about the best way to close an email to get the most replies?
Read full study: bit.ly/3KQrzbd
Are jobs in #customerexperience the link that sticks an organisation together?
Listen to the full episode on Spotify: spoti.fi/3BEUVoR
Sometimes you need a nice, attractive number to put on a slide or to pop up in a conversation about #CX.
This article gives you not just one, but 50 good reasons to rally your organisation around improving #customerexperience: bit.ly/3dC5CA2
Tune in for a conversation on successfully utilising #customerexperience, featuring CX specialist and trainer Michael Brandt.
🎧 Listen on Spotify: spoti.fi/3AU8foP
Read more: bit.ly/3qh8Pbl
GemSeek, Part of Accenture Song retweeted
4 out of 5 brands fail to connect emotionally with their audiences. Yet, customer behaviour is predominantly ruled by emotions.
Watch our conversation with @gemseek to learn how predictive algorithms can help surface emotions of your customer experience: forsta.wiki/DiggingForData
GemSeek, Part of Accenture Song retweeted
How can CX leaders deliver exceptional experiences? 🤔
Learn how, and get inspired, in our upcoming conversation with @gemseek, as we share success stories from recent joint projects.
Save your virtual seat: forsta.wiki/DiggingForGold
What’s your current strategy for encouraging existing customers to introduce you to their friends and families?
Discover 10+ referral ideas to boost your #loyalty program: bit.ly/3rFjONh
There is a massive opportunity for growth in the insurance sector by using the power of devotees. Find out more: bit.ly/3AkO9CB
One chilly autumn morning in 2011, GemSeek was founded and since then we have been on a wonderful journey of growth, innovation and helping our clients impact customers' lives in new and meaningful ways. #10thanniversary #happybirthday
We're participating in this year's @careershowtech on September 30. Our gems Bilyana and Simo will be happy to welcome and introduce you to what GemSeek does and provides in an entirely digital and safe environment.
🎫 Register for free now: careershow.bg/register/
No single insurance company is currently leading the way to great customer experience. But how to improve the CX in insurance?
Read full article: bit.ly/3AkO9CB
🎉We're thrilled to announce our joint win with @SignifyCompany during this year's edition of the European Customer Centricity Awards in the Customer Insight & Feedback VOC category!