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Sam

@improvecx

As the founder of ImproveCX my goal is simple – focus on creating the best Customer Experience IT Consultancy in the world.

 London, England
improvecx.com
Joined September 2014
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  • Followers52
" 68% of all millennials demand an integrated, seamless experience regardless of the channel " #egain
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Replying to @eGain
@eGain #egain John Connors: great name for an artificial intelligence expert
Image from V Richardson-Burton (@VictoriaRBurton)
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#egain #km 7 steps to creating Great Knowledge Articles linkedin.com/pulse/7-steps-c…
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Replying to @improvecx
knowledge management often needs management. Technology still needs good processes (and people) to succeed
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#Egain customer don't want to pay for advice when already in, #CX use #KM omni channel
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Sam Nanji of @improvecx reveals his FIVE top ways to improve #customerexperience to @DirectorIoD buff.ly/2lP9G3W #UX #custexp #SME
Image from IoD (@The_IoD)
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