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Apple Store staff are coached to build relationships, and it has made Apple the most profitable retailer per square foot on the planet. It all comes down to five steps any customer-facing team can use. At Influx, CX sits at the heart of everything we do, and this is a great read on why it pays off. hubs.la/Q04B-D4x0

At Influx, we're always proud to support some of the world's most innovative companies. Like QSIC, the next-gen in-store audio platform powering retail media's AI era. Here's what they had to say about us: "Working with Influx has been an absolute game changer for our organization. From the very first day, the professionalism and proactive communication raised the bar for what we expect from a support partner. The team combines deep technical expertise handling everything from complex network troubleshooting to rapid incident response with a genuine focus on relationships, making every interaction smooth and productive."

High-growth companies can't afford to let CX slip while they scale, so Autopilot handed theirs to us. While they stayed focused on growth, our flexible team kept support consistent and reliable. In their words: “Influx has been a key partner in helping us scale without compromising on service. Their flexible, high quality team delivers consistent results we can rely on. With Influx handling support, we’ve stayed focused on growth. They’ve truly elevated the customer experience at Autopilot.”

At Influx, we're always proud to support brands who are making a dent in their corner of the world. Like Amber Electric, the groundbreaking Australian renewable energy company helping countless Aussies save more from their power bills. Here's what they had to say about working with us.

Luxury shouldn’t come with a luxury-sized price tag. From everyday chains to statement stones, Melinda Maria makes pieces designed in LA to feel elevated, edgy, and unmistakably you, without the second-guessing at checkout. Find the one people keep asking you about. ✨

One bad chatbot experience and 84% of your customers are gone for good. Gartner’s new numbers make the case we’ve been making all along: pair AI with real humans and you keep the trust that pure automation leaks away. Here's the full report: hubs.la/Q04xXcJ90

Anyone can copy your product and match your price. What they can’t copy is how you make customers feel. New research shared with Forbes shows 59% of consumers now say service matters more than price, and the businesses winning aren’t the cheapest, they’re the ones people trust to show up after the sale. At Influx, that’s the whole game: we help brands turn great CX into their real competitive edge. Worth a read 👇 hubs.la/Q04vQRXZ0

19-second chat response times and a 91% CSAT score, even during product drops. Performance customers expect a brand to know their sport as well as they do, which makes CX brutally hard to get right. We broke down how top brands pull it off. Swipe through, then read the full breakdown 👟