@ionos_help_uk

IONOS UK support. Account monitored Mon to Fri, 8am to 5pm GMT (Ex bank and public holidays) Status updates: https://nitter.cf/t.co/WT3HUpFltO / Support: 0808 303 0000

Joined June 2014
🚨 Protect your emails 🚨 To keep it secure, we’re ceasing the support of the outdated encryption protocols TLS 1.0 and TLS 1.1. - Update Your Email Settings to TLS 1.2 for IMAP, POP3, and SMTP - Instructions below: ionos.co.uk/help/email/ssl-e…
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IONOS UK Support retweeted
Big thank to Joy at @ionos_help_uk for fixing an annoying cache issue so quickly
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📱We ask for your patience as there may be a delay in answering your queries, whether by phone, chat or email. We are sorry for the situation. Please follow our status page for updates: ionos-status.co.uk/
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IONOS UK Support retweeted
Replying to @ionos_help_uk
Hi. I’ve sent it already when I replied and said thank you
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Hi, The Social Media Team are happy to help. For support queries, DM us using the link below or call 0333 336 5691 Please include your account number, a detailed description of the issue and attach any screenshots that can aid us with the issue - Thanks nitter.cf/messages/compose?recip…
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Unfortunately, we are still experiencing issues today with our webmail and server. Currently, we are working on a fix, apologies for any inconvenience caused. Please follow our status page for updates: ionos-status.co.uk/- Thanks
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Unfortunately there is still disruption in several control panel areas, we are currently working on a fix - We do apologise for the inconvenience - Our status page can be found here: ionos-status.co.uk/ - Thanks ^na
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Unfortunately we are experiencing an outage. Please check our status page for updates while we fix this issue: ionos-status.co.uk/ - Sorry for any inconvenience - Thanks ^na
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Anyone looking for a professional hosting company at great prices then look no further than @ionos_uk. They also have the best customer service and technical support we've ever experienced. Cannot recommend these guys enough.
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IONOS UK Support retweeted
Replying to @ionos_help_uk
@ionos_help_uk Let me tell you something, please: Arnel is a star! Really great service from him just now. Thank you, Arnel. #topgeezer
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At the moment some of our customer are encountering errors when accessing the Control Panel or when navigating through the different sections of it. We are working on fixing this issue. You can track all updates about the outage here: ionos-status.co.uk/
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IONOS UK Support retweeted
@ionos_uk This evening I experienced how good Technical Support / Customer Service can be. Thank you.
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IONOS UK Support retweeted
Big shout out to Alex Brown from server support. Was a pleasure mate 🍻 Probably the best customer service I've dealt with.#CustomerService #celenos #cls @ionos_help_uk @ionos_uk @ionos_com
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IONOS UK Support retweeted
Replying to @ionos_help_uk
@ionos_help_uk Spent 1 hour setting up hosting with IONOS and I have all my sites running, FTP access working, Visual Studio deploying .NET to my webspace, and all my folders, emails and domains up and running. Super nice UX. Massive upgrade on another provider I had! Thanks! ❤️
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notanad but jesus christ, just had my follow up call with @ionos_uk checking in on how I'm doing and the customer service was actually top tier. would recommend to anyone looking to market and set up a domain to go through them tbh
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Due to Brexit, our customers who hold eu domains using UK contact data are at risk of losing them. Please update before 1st January 2021, using the instructions below. Alternatively, please contact our support number on 0333 336 5691 for assistance. ionos.co.uk/help/domains/dom…
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IONOS UK Support retweeted
Replying to @ionos_help_uk
@ionos_help_uk Fantastic customer service from Lee this evening. Many thanks.
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IONOS UK Support retweeted
The IT saviours. Massive Thanks to @ionos_help_uk 👏👏👏
Replying to @WestonSMare
A Massive Thank you to @ionos_uk @ionos_com @ionos_help_uk who have resolved a big problem & saved many many days of future work to resolve the loss of a database due to a plugin hack. #Saviours #Hosting
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IONOS UK Support retweeted
A Massive Thank you to @ionos_uk @ionos_com @ionos_help_uk who have resolved a big problem & saved many many days of future work to resolve the loss of a database due to a plugin hack. #Saviours #Hosting
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