
Head of editorial and economic impact communications @airwallex. Ex-@business and @politico political reporter.
New York
Joined June 2009
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Jennifer Epstein retweeted
An excellent read from @jeneps. My challenge to you: try saying "AI-powered micro-multinational" 5 times fast.
The internet, cloud, fintech, etc., made it possible for any small business to expand its reach across borders. AI is removing even more barriers to global growth. Welcome to the era of the AI-powered micro-multinational business. theairwallexeconomy.substack…
The internet, cloud, fintech, etc., made it possible for any small business to expand its reach across borders. AI is removing even more barriers to global growth. Welcome to the era of the AI-powered micro-multinational business. theairwallexeconomy.substack…
The internet, cloud, fintech, etc., made it possible for any small business to expand its reach across borders. AI is removing even more barriers to global growth. Welcome to the era of the AI-powered micro-multinational business. theairwallexeconomy.substack…
Jennifer Epstein retweeted
One of the more interesting things we're seeing at Airwallex is customers going from using our infrastructure to move money to building entirely new products on top of it.
Let’s go @Boltapp!
Millions of drivers and couriers earn through @boltapp but manage their money elsewhere.
Bolt thought that seemed unnecessary.
We agreed.
Now we're helping them build Bolt Money on our global financial infrastructure.
Taking my archival bottle of Honest Tea to the Cheesecake Factory, where I'll order an arugula-wrapped burger with dijon mustard like it's 2009.
Jennifer Epstein retweeted
elmo doing an impression of lorne michaels is actually killing me so bad bc why is it good
I need @ByronTau to weigh in, as editor emeritus of @Politico44 and server emeritus at CF Chevy Chase
cool to see @politico44 suspended, going to blame @joshgerstein shenanigans for that
Jennifer Epstein retweeted
A decade into building @airwallex, one of the most interesting things to watch is where customers are taking the platform.
Payment volumes from Latin America to North America grew nearly 400% on Airwallex over the past year, a reminder that globalization isn't just about trade between East and West. Businesses are building new commercial relationships in every direction and we're building the financial infrastructure to keep up.
Replying to @airwallex
Some of our fastest-growing cross-border payment corridors are between North and Latin America.
Over the past year, collection and payout volume grew:
- LATAM → North America: +384%
- North America → LATAM: +283%
- EMEA → APAC: +144%
Meanwhile, @airwallex is growing in Seattle as other companies leave, looking to hire competent people who know what they're doing in Seattle, especially infrastructure engineers. Listings, including one non-engineering job in legal at link: careers.airwallex.com/jobs/?…
Jennifer Epstein retweeted
For years, companies have benefited from customers sticking around simply because switching was too much work.
AI agents are starting to change that.
Muse and other personal AI assistants are helping people cancel unused memberships and earn more interest on their money. AI is transforming how businesses manage purchases and vendors. And the global economy is just beginning to feel the impact. theairwallexeconomy.substack…
Jennifer Epstein retweeted
Among SMBs on @airwallex (reminder we cover markets around the world not just US) those paying for AI tools in Q3'25 grew processed volume 54% over the next year.
Non-adopters: 29%. They also trade with 2.7x more countries (8 vs 3).
Correlation, not causation. But AI may turn out to be a growth story, not just a cost story.
Jennifer Epstein retweeted
Replying to @PranavkSood
@PranavkSood of @airwallex said the rise of personal AI agents means it’s a bad time to be a business built on inertia, and a good time to help customers do what they actually want.
Jennifer Epstein retweeted
You can read more about our event in Canberra here:
theairwallexeconomy.substack…
Jennifer Epstein retweeted
I hope @eglyman and @karimatiyeh are asking themselves if they are comfortable with politically connected investors in their company using a founder’s Chinese ethnicity and national-security as weapons against a competitor?
@tryramp was valued at $44 billion just three months ago. Airwallex was valued at $11 billion. This is a company four times our valuation whose investors are using their political reach to turn a commercial rivalry into a Washington national-security fight.
This is the anatomy of a smear campaign. Their investors have been attacking me and my company for months. This week a congressional letter about Airwallex is published and two of its most immediate and aggressive amplifiers are Ramp investors.
What exactly are they afraid of?
Airwallex spent ten years building global business accounts and financial infrastructure for companies operating around the world. Why not compete on the merits? Build the better product.
Instead, Airwallex is being singled out for something utterly ordinary among global financial companies. Adyen has had a Shanghai team for more than a decade. PayPal, Checkout, JPM, Citi etc. many others operate in China to serve a global payments market. Why is the serious policy question not what security standards should apply to every global financial-services company?
We welcome that question.
We hired Coalfire, an A2LA-accredited FedRAMP Third-Party Assessment Organization, to independently evaluate our controls. Its published assessment described our security program as “intentional, structured, and forward-looking,” with controls that “go beyond minimum expectations.” We published the attestation.
That should be the standard. Establish rigorous requirements for protecting American customer data. Independently test companies against them. Publish the results. Apply the same rules to Airwallex, Adyen, PayPal, Checkout and every other global financial company.
The Committee’s letter itself says it “has not reached the conclusion that Airwallex has engaged in unlawful conduct.” There has been no finding of unlawful conduct here. Airwallex has instead opened its systems and controls to independent scrutiny.
So why is Airwallex deserve to be on trial according to Ramp?
I was born in China. I am an Australian citizen. My ethnicity is not evidence of allegiance to the Chinese government. It should not become a substitute for technical evidence simply because it makes an accusation more politically potent. National security is too important for that.
Eric and Karim should ask whether this is really how they want competition in fintech to work. We have nothing to hide. We will keep answering legitimate questions, publishing evidence and subjecting ourselves to independent scrutiny.
And after ten years building @airwallex, we are proud of what we actually compete on which is helping businesses operate and win globally.
Jennifer Epstein retweeted
ANYWAY.
We had a great event in Australia this week. Read more here.
“Small businesses don’t need more technology for technology’s sake…
They need technology that solves problems. Something that saves an hour, cuts a cost, manages stock, speeds up payments. That’s the standard that we should set.”
🇦🇺’s Small Business Minister Anne Aly at launch of @Mandala_econ @airwallex economic impact report
theairwallexeconomy.substack…
Jennifer Epstein retweeted
I’m a founder. I like to focus on engineering and building rather than responding to false allegations. But there is so much here that I had to say something.
I was born in China, and I am a proud Australian citizen who immigrated there as a teenager. Australia gave me the freedom and opportunity to build this company. The United States represents that same promise more powerfully than anywhere else on earth.
Having employees in China is not, by itself, a security issue. The question is how customer data is protected. Joe knows that many of the world’s largest payments, banking and technology companies have employees and operations in China. What matters is the architecture, controls and safeguards governing access to data.
Our controls have been independently assessed, and our product and security teams include veterans of Palantir and the Australian Defence Force. These allegations did not originate with a security breach or regulatory finding. They originated with investors in Ramp, our direct competitor.
We have written to the Congressman and look forward to answering his questions. You can read the correspondence here:
Important work by the House China Committee: Airwallex has founders with ties to China, 712 employees there, and Chinese laws that require the company to help CCP intel gathering on demand.
If you use Rippling, Deel, Brex, Navan, or Zip, it’s worth asking them if your US or intl payments run through Airwallex.
If so, there’s NO protection if the CCP decides they want to take a look.
How a company that started as a Melbourne coffee shop helped Australian small businesses generate an additional $200K in economic benefit last year theairwallexeconomy.substack…
































