UX Research @Uber. Product behaviourist, applying people science to tech products. Views are my own.
New York, NY
Joined October 2011
- Tweets661
- Following540
- Followers1.4K
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Jing Jing Tan retweeted
Man, @SimuLiu on #DragonsDen (calling out cultural appropriation) makes me love him more. Never drinking anything partnered with @manjitminhas . Calling Simu a downer for bringing up valid criticisms doesn’t sit right with me.
Jing Jing Tan retweeted
Just saw the viral clip of “bobba” pitching their idea. Huge shout out to @SimuLiu for calling this company out on cultural appropriation and trying to capitalize on a very distinct Asian drink that they’re claiming they’re making better. 😒 Will never be supporting that company
Twitter’s replies are garbage, full of irrelevant GIFs.
DMs are full of spam.
And now notifications are trash too.
Designing for a social platform is the hardest of them all. It takes decades to build a good community, and shortly to destroy it.
Jing Jing Tan retweeted
Last week's summary of what mattered in UX Research 😊🙌
userweekly.com/ux-research-r…
Featuring the work of @anirudhbb, @mariapage, @katewkaplan, @mollymalsam, @iamhenrikm, @jjtan87.
#uxresearch #userresearch #ux #designresearch #uxr #productresearch
I sat down with @lxluo to talk about UX Research, why human brains are hard to design for, and more!
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Jing Jing Tan retweeted
Hot off the press! The latest episode of the UX Research Rundown podcast is here ✨
This time @iamhenrik sat down with @jjtan87 of @Uber about her experiences across different teams, thoughts on research maturity, and more
Listen in and subscribe below
open.spotify.com/episode/4ZT…
There’s a big difference b/w physical science and people science.
They operate by different rules (rational vs relational).
You can be a genius in one and useless in another.
Also why product management needs more people scientists rather than rational scientists.
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Ever wonder about how to do UX Research as a designer/PM? Join me in a free office hour event with @femkesvs this week!
can't wait to have my past colleague @jjtan87 join me in a livestream all about user research! Usually these sessions are reserved for community members only but I'm open this up for ANYONE to join this open office hours event ✌️
superpeer.com/femke/event/28…
Friends, I started a podcast, called Crazy Mighty Ladies.
Seeing women around me in tough spots & need courage to make changes.
This podcast is dedicated to them. I talk to women who made powerful personal transformations.
Ep 1: dealing w/ finding fiancé naked on wedding day.
Given it a listen 👇:
Apple Podcast: podcasts.apple.com/ca/podcas…
Google Podcast: podcasts.google.com/feed/aHR…
Amazon Podcast: music.amazon.com/podcasts/4c…
Words of wisdom from an engineering leader I respect:
"Data is helpful when optimizing but stories drive the world. Build a narrative, build conviction in it, know that you can’t optimize your way to greatness."
How Musically got product-market fit:
- WeChat group for user feedback
- big button in the app to ask about top 3 likes + dislikes for product
- make fake accounts, comment to understand user motivations
TL;DR: do user research.
Still one of my favorite lessons on bootstrapping a new social network or community, from Alex Zhu (founder of Musically/TikTok)
youtube.com/watch?v=EdddrKJg…
Which product team made this terrible decision to remove prices on Facebook Marketplace? 🤦🏻♀️🤦🏻♀️
No, this will not boost my engagement time with Fb. Stop experimenting with dark UX patterns.
For y'all who are addicted to Tiktok like I was, here's a hack:
Delete Tiktok and use Youtube Shorts or Instagram Reels instead.
Guaranteed you won't be spending more than 15 mins on them.
You'll feel much more productive. :)
Jing Jing Tan retweeted
95 studies, 100k+ leaders: men are more confident, but women are more competent.
Are women biologically wired to be better? Doubtful.
Have they had to be better to overcome biases and break glass ceilings? Likely.
We're long overdue to stop mistaking attitude for aptitude.
Jing Jing Tan retweeted
We're too eager to bet on people who overestimate themselves—and too hesitant to invest in those who underestimate themselves.
It's easier to build up confidence than to tear down arrogance.
The people with the most potential are the ones who know they have a lot to learn.
Your girl just presented UX Research in front of thousands at the company global all-hands. No biggie. 💁🏻♀️
(shoutout to @cleerview for being my partner in crime!)
Free classes from of the best meditation teachers I’ve worked with! 🙌🙌
As of today, my free meditation course goes live to the public on RoundGlass. Hope it’s useful: round.glass/jay
Aspiring researchers - awesome opportunity to get field experience with a great team + company! 👇
New & aspiring UXR-ers! Im hiring our first Research & Insights intern for summer 2022. We'e looking for team members w/ a growth mindset & persistent curiosity. Plz apply if u are currently pursuing a BA in US & returning to school post internship. grnh.se/ccc02e1a1us