CMO for PagerDuty
San Francisco, CA
Joined September 2009
- Tweets1.5K
- Following795
- Followers912
- Likes1.8K
How do you cut through the hype and assess agentic options to support your SRE team? Our team has put together a thoughtful methodology to help cut through the noise. nitter.cf/pagerduty/status/21107…
Building an SRE agent is easy. Proving it works is hard.
Our AI team explains how we built our own benchmark harness to test AI SRE agents fairly. Results show why our specialized SRE Agent is a better option versus using more generic AI tools.
Read the full report ➡️ bit.ly/4jlQHdd
ALT The image is a green digital report cover with the title "A Better Benchmark Harness for SRE Agents" and the PagerDuty logo at the top left. A subtle wave pattern runs along the right edge.
Katherine Calvert retweeted
✨ The PagerDuty September Product Drop is here!
We're introducing 4 new updates this month to help your team on your path to autonomous operations.
AI & Automation → PD Automation Runner (EA): Extend PagerDuty Workflow Actions and the SRE Agent to your on-prem and self-hosted tools, like Kubernetes, Splunk, and Grafana, without opening a single inbound port.
Full-lifecycle Incident Management -> Slack Experience Enhancements: Building on progressive updates to our Slack app, teams can now resolve incidents even faster with new updates: Quick declare of incidents even if not mapped to a service (in rolling GA now); One-click post-incident reviews kicked off in Slack (GA); Custom incident cards (in Early Access); AI-powered incident communications (in Early Access)
Full-lifecycle Incident Management -> Post-Incident Reviews in PagerDuty web UI (GA): Turn incidents into learning without leaving your workflow. Start drafts with one-click, and complete them in the web UI with context and timelines built in.
Platform & Ecosystem -> Scoped OAuth for Public Apps (EA): See, approve, and revoke third-party OAuth apps from one place.
Dive into what's new ➡️ bit.ly/4f33S0g
Don't miss this very special program - resilience is ever harder to achieve these days but @pagerduty can help you achieve it! nitter.cf/pagerduty/status/20211…
🇬🇧 #PagerDutyOnTour 2026 kicks off in London on 12 March at Convene Sancroft. Join us for keynotes from PagerDuty leaders and customers, live demos with roadmap insights, and hands-on workshops to level up your incident management, AIOps and automation strategy.
Register now ➡️ bit.ly/4r0R8dX
The @awscloud keynote is fascinating - advances at the cutting edge of AI, from exabytes of data to automated reasoning. Tune in!💡@jenntejada @pagerduty will be on shortly! AWS re:Invent 2024 Keynotes reinvent.awsevents.com/exper…
It's a three-peat! nitter.cf/pagerduty/status/18541…
🌟 For the third year in a row, PagerDuty has been named a Leader in the 2024 @GigaOm Radar for AIOps. In today’s increasingly complex digital environment, the PagerDuty Operations Cloud empowers teams with AI and automation to drive true resilience and scale.
Learn more in our latest release ➡️ bit.ly/3Cou5Fe
Let's go! See you in Vegas! nitter.cf/pagerduty/status/18563…
🎉 On December 4th, join us at our Networking Reception during @AWSreInvent!
Connect with executive leaders and industry peers at Spritz, located at the @VenetianVegas pool deck. We'll be chatting about all things AI, automation and operational excellence. See you there!
Register now ➡️ bit.ly/3Ccv4bN
#AWSreInvent
Are your teams innovating or firefighting? Are your operations getting more efficient or less? We can help! Join us October 9th to get the scoop on the latest innovation coming to the @Pagerduty Operations Cloud. Register today! sprou.tt/1jOwTRk1WEX
The fifth, fabulous and FINAL leg of @pagerduty On Tour 2024 just kicked off here in #Tokyo - what a way to go! Over 1,000 registrants, customer speakers from some of the biggest names in Japan, and a packed day focused on elevating modern digital operations. @PagerDuty_Japan – at Minato-ku, Tokyo
Tomorrow is going to be so fun - if you're in the city, come join us! nitter.cf/pagerduty/status/17991…
🌟 Meet our incredible customer panelists for #PagerDutyOnTour San Francisco! Leaders from @Zendesk, Intuit and @Pinterest will take the stage to share how the PagerDuty Operations Cloud helps them achieve operational excellence at scale.
Register now ➡️ bit.ly/3Wpusr7
So excited for this partnership - Go Ws!!!! nitter.cf/pagerduty/status/17751…
We’re thrilled to announce that PagerDuty is an official partner of the @warriors! We're proud to join forces with an organization that shares our values, strives for excellence, and serves up an outstanding experience for its fans on the court and across the globe. Go Warriors!
I'm so excited Teresa Carlson joined the @pagerduty Board of Directors! I've had the privilege of spending just a little time with her and I'm blown away by her business expertise, sales acumen, wise and generous counsel, and dash of Southern charm. 💚 nitter.cf/pagerduty/status/17680…
🎉 PagerDuty is pleased to welcome Teresa Carlson to our Board of Directors! With over 25 years of industry experience, she will play an instrumental role in helping us grow our enterprise and public sector businesses.
Learn more ➡️ bit.ly/3PlP9zQ
Never higher praise than from your actual customers! Thank you @g2dotcom and congrats to my @pagerduty colleagues! nitter.cf/pagerduty/status/17672…
🌟 AIOps users on @G2dotcom have made their choice clear - PagerDuty is the Platform Leader in delivering satisfaction and essential features for operations management!
Try PagerDuty AIOps for yourself with our free trial ➡️ bit.ly/3TxMJAA
Here we go #AWSreInvent! Loved this panel with my brilliant colleague @timarmandpour and his peers from @okta @databricks and @canva Thank you @AWSreInvent And if you’re here, come say hi to @pagerduty at booth #1096 👋🏻 – at Las Vegas, NV
Very exciting! Thrilled to join forces with the brilliant @jeli_io team and @nora_js to transform operations management! @pagerduty
Today we’ve signed a definitive agreement to acquire @jeli_io, to bolster end-to-end incident management. Learn how Jeli and the PagerDuty Operations Cloud improve enterprise resilience, reduce the risk of operational failure and more ➡️ bit.ly/47gfJ3X
Anyone in software knows what a big deal this is! Achieving #FedRAMP means you're holding yourself to the highest of standards so your customers get peace of mind. Huge congrats to our Prod & Eng teams and to our amazing CISO Heather Hinton for leading the charge! @pagerduty
What's a better endorsement than using your own products for critical work? 🚨 @pagerduty nitter.cf/pagerduty/status/16792…
📣 Big news 📣 Our own status page is now powered by PagerDuty Status Pages! With all the features and benefits to proactively deliver the communications you need. status.pagerduty.com/
Woohoo! @pagerduty was named a Leader today in the first-ever Forrester Wave™ for Process-Centric AIOps! With the fastest time to value in the market on top of our category leadership, PagerDuty is putting the #AI in OperAtIons.
It's time to celebrate — PagerDuty has been named a Leader in The @Forrester Wave™: Process-Centric AI For IT Operations (AIOps), Q2 2023 report!
See how we stack up against other providers. bit.ly/3JyDnPX
Garden state! Heading to the @CNBCTheExchange studios with @jenntejada - tune in at 1pm et! – at Englewood Cliffs, NJ