@SamsungHelpUK After making FOUR phone calls and wasting nearly 2 HOURS on the phone- still no ‘promised’ call back from Samsung Care Team.
To think that I paid for a ‘service’ (Samsung Care+) yet you fail to deliver!... Part 2 to follow
@SamsungHelpUK Part 2 You’re ‘efficient’ in prompting customers for payments, yet you can’t even give a call back for a phone repair.
If this is what you call ‘customer service’ then clearly your company is failing its paying customers!
