MATTHEW BLACK

Chatbots and agents keep getting lumped together but they work differently. Chatbots or tools like ChatGPT and Claude, you can get really good at prompting and steering them, but they're still turn-based. You ask, it answers, you ask again. Agentic AI actually reasons about the next step while trying to accomplish a goal. It connects to your tools, kicks off tasks , judges its own work, requests work from other agents, runs the whole thing start to finish. No back-and-forth. Almost like an autonomous teammate working in the background while you go do something else.

There's too much of everyone doing the same thing. Pick a niche and go deep. Deep, deep, deep. Even deeper than you think.

Do you know the difference between how an early Boeing flies vs an early Airbus? Boeing: pilot takes the yoke, executes a command, plane moves. Turn right, plane goes right. Direct input. Nothing in between me and the move. That's very much how most of us run a business, right? Airbus flipped it. Pilot executes a command, command goes to the computer, computer checks if it's a safe move, computer moves the plane. Human, computer, computer, move.

The LLMs we’re all using right now, this is the worst AI we're ever going to use. Think about how they actually work. You dump in info, they think, they answer. Your turn, my turn, pause. It sounds kind of dumb when you say it like that, right? Basically how websites work. Transactions. The next wave won’t wait its turn. Always on. Sees you, hears your tone, catches the sarcasm like a person would. Pair that with the robotics coming down the pipe and it gets wild fast.