Studio, Talent Agency, Usability Lab and Focus Group Facility
Arlington, VA
Joined January 2009
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Sometimes you know exactly what kind of support your team needs, but you're not ready to commit to a permanent hire.
Maybe it's a short-term project, a sudden increase in workload, or a skill your team needs right now.
AI is making it easier than ever to conduct research, analyze feedback, and identify patterns in data. But faster analysis doesn’t always mean better conclusions.
Experienced researchers are essential to the process. They know what questions to ask, how and when to ask them, what to look for in responses, and when findings deserves a closer look.
AI can help us get to the answers faster, but human expertise helps make sure we’re getting them right and truly understanding them.
mediabarnresearch.com
The job title might be the same, but what it takes to succeed is changing.
AI is reshaping how marketing, creative & tech teams work. Tasks that once required hours of hands-on effort can now be automated, while new tools and capabilities are becoming part of everyday workflows.
It's about understanding how technical skills, industry experience, creative thinking, and good judgment fit together in a changing workplace.
A good staffing partner understands how these roles are evolving and can help companies find people with the right combination of skills for what comes next.
mediabarnstaffing.com
HCAHPS is an important part of how healthcare organizations measure patient experience. But it’s not the whole picture.
At @CX_Network Healthcare Exchange East, we will lead a Solution Swap Roundtable: Beyond the Score: Understanding the Patient Experience HCAHPS Can’t Capture.
This is a peer discussion about the gaps. What are you measuring alongside HCAHPS? What signals help you understand the patient experience more fully? And where are the blind spots?
What are you trying to learn? And what's the best way to find out?
Different research questions call for different approaches.
Interviews, usability testing, focus groups, and surveys all have their place. Each gives us a different perspective, and sometimes the most valuable insights come from combining approaches.
Good research isn't just about asking the right questions. It's about knowing how to get the answers that will actually help you make better decisions.
mediabarnresearch.com
Understanding the patient journey is important. But turning those insights into meaningful improvements takes more than a journey map.
We're also looking forward to sharing more about CXAlign, the platform we're developing to support that work alongside our CX team.
If you'll be in Fort Lauderdale, we'd love to hear what your organization is working through, share what we're building, and explore how a more connected approach could help.
CX Healthcare Exchange East | October 27–28 | Fort Lauderdale
mediabarninc.com