Parma (@parmacrm) profile picture

Simpler way to build relationships with your customers.

Sunnyvale, CA
Joined May 2022
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Replying to @MuditP1
I’ve found myself in a similar situation and have taken it upon myself to engage in more sales. Follow up with old customers (mostly commercial) and getting out there to close more jobs, especially recurring. It’s easy to get complacent when the VA’s are handling all the inbound stuff, but it’s just as important to use your freed up time to get more sales and grow the company. I’ve recently been using this tool @parmacrm to keep track of all our commercial relationships and keep notes and add reminders on follow ups, definitely recommend giving it a go.
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Meeting notes. Get into the habit of writing meeting notes. Or at least ensuring someone else writes them. Thank you. Seriously, that's probably the simplest, most tangible and most impactful thing you can do to improve how you and your team functions.
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You can now signup for onboarding with Parma team at calendly.com/parma-ai/onboar…
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Today, we launch a significant update to our photo recommendation tool. If you haven't tried it before, it would search in the internet using the full name and recommend photos, so you don't have to do it yourself.
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Reminder to ourself: happy customers stick around longer! 🌟🤝
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I want to know more incredible Solopreneurs. In 2024, I'd like to shine a light on more one-person businesses in my newsletter. Tell me - who should I be following?
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Measuring customer lifetime value about recognizing the value of every customer, both today and in the future.
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Why measure CLV? It's the compass that points your business towards long-term success.
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Listen to your customers, regularly
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Think of customer lifetime value as a savings account for your business. Invest wisely in customer relationships, and you'll enjoy a steady stream of interest. 💰
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Ever wonder what CLV means? It's Customer Lifetime Value, a magic number that tells you how much each customer is really worth to your business.
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What's the secret to high CLV? It's all about the 'Wow' moments and showing your customers that they're not just a number.
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How does this relate to building business relationships? Read the full article: Ask for Favours & Build your Relationships ▸ bit.ly/3vmM5IP #law #Lawyers #Accountants #BuildingRelationships #Businessdevelopment #Businessnetworking
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Our brains forget things so we can experience the joy of rediscovering them later. It's like finding money in your pocket! 💰🧠
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It’s never too late to build your professional network
If I had to launch a new B2B business, this is how I'd get it to $1M in under 1 year: 1. Tell all my connections about the new business. 2. Send emails to all my newsletters. 3. Post content related to the business on Twitter and LinkedIn for a year. Boom! * Oh yeah, assumes you've been taking networking and audience building seriously over the last 10 years. ** The best time to start was 10 years ago, the second best time to start is now.
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If I had to launch a new B2B business, this is how I'd get it to $1M in under 1 year: 1. Tell all my connections about the new business. 2. Send emails to all my newsletters. 3. Post content related to the business on Twitter and LinkedIn for a year. Boom! * Oh yeah, assumes you've been taking networking and audience building seriously over the last 10 years. ** The best time to start was 10 years ago, the second best time to start is now.
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Where does your company categorize customer success management (CSM) costs? Bonus points if you comment on why it’s in a particular bucket.
34%Cost of sales (COGS)
45%Sales & marketing (S&M)
21%Split between the two
399 votes • Final results
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End of customer meeting ritual: Selfie with the client. Better than a handshake and lasts longer! 🤳🤝
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