Mission-driven marketing professional delivering results with impact | Beach seeker + Urban Explorer | Analytics Nerd
Joined November 2012
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Because repeated requests to customer service to be contacted by management doesn't work, I've had to resort to social media. I'm a long-time customer who has been shopping at @hudsonsbay for decades.
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I've asked to speak w/a Manager or Supervisor regarding my experience for over 3 weeks and no one has called me back. Every time I call I'm told they're all on the line with another customer and that they'll happily put in a request to have someone call me back within 24-48 hrs.
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Sending out a huge thanks to @Skechers_Canada for amazing customer service delivery and for standing behind your products. Other retailers should take a page out of your book. Kudos. #onehappycustomer #sherwaygardens #topnotchcustomerservice
Why do you ignore me @AirCanadaVac? We're going on 6 months of back/forth and I have to take to social media before someone gets in touch. Is it because I'm too patient and you take my kindness for weakness? What gives? Cue "PM me your ref# and someone will be in touch" reply.
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Am I going to have to wait another 8+ weeks for a response from you @AirCanadaVac? I was under the impression we had a line of communication and now you've gone silent again. This process leaves much to be desired from client relations.
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I booked an @AirCanadaVac trip to Punta Cana, Many issues transpired and my concerns were raised on April 28th with the local AC rep and forwarded to you within days. Today is July 9th and no acknowledgement from AC. How long will it take you to get back to me? Unacceptable.
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*sirens sirens* best way to start off a morning is with @TheDrillSquad! Shout out w/an early HAPPY BIRTHDAY MAXIM!! 🙌🙌🙌🙌
It's all in the delivery. Hurricane Rose won't have the same effect on getting people to take action as Hurricane Death Megatron. nitter.cf/BIacknMild/status/9050…
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What times are chat reps avail? I tried last night and this morning and got "no reps avail at this time" @AirCanada
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I'll add planning was awesome - well done guys! Great venue! Line ups for bathrooms, bars and entry were limited. nitter.cf/kzknowles/status/74217…
Thank you @bestivalTO - what a great day. Fantastic festival and location. Let's do that again next year. #BestivalTO #StillSmiling
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The search for the "suspicious person" continues... nitter.cf/morgandunlop/status/74…
Chief @TorontoPolice says man in custody at @UofT doesn't match suspicious person described this morning.
Patricia Pazos retweeted
Video of police at @UofT brining a man into custody. Buildings in the area still closed.
The sun is shining. The @TheDrillSquad is killing it. Always starts my Tuesday right.
Too true! Don't lose sight of the relationship building part #linkedinchat nitter.cf/DIYMarketers/status/73…
Too many people jump into the sale on LinkedIn when they should be learning about each other #LinkedInChat
Patricia Pazos retweeted
Great tip! #LinkedInchat nitter.cf/bestpracticesmm/status…
A6) Move networking to coffee or phone as soon as possible. LinkedIn only goes so far. #linkedinchat