Co-Founder and CEO @Synctera (ex Head of Uber Money, Ex The Perfect Sip, Postmates, Google, Yodlee, Nokia...)
San Carlos, CA
Joined May 2007
- Tweets2.1K
- Following1.5K
- Followers2.1K
- Likes1.7K
The single best thing I did as a homeowner was join @getcasa ... huge timesaver, and my house is continuously getting improved - little by little. All the "TODOs" that we punt and procrastinate on... solved.
I *think* this is the first time in a *very long time* back to iPhone X that I don't see a reason to upgrade my iPhone 17Pro to 18Pro.
Convince me I'm wrong....
ps... $2K for Duo, not happening...
Dear @AllClad.... we love to cook at our house, and bought your absolute latest and greatest pots and pans - the G5s (all-clad.com/cookware/collec…). They are light, and work great....
They are hard to clean without steel wool and so per your recommendation we used Barkeeper's friend to clean them. (all-clad.com/care-use).
BUUUUUUTTT:> it ate through the thin outer coating of "steel" and has ruined them. Your team refuses to warranty replace them since they "work" and it just "looks bad".
1) I strongly recommend you remove any reference to cleaners like Barkeeper, because clearly it's too strong.
2) I'd very much like a replacement set and I suspect your engineers would like to diagnose the actual problem.
In hope of some relief. Your loyal customer for many, many years.
Dear @StubHub @TeamStubHub your FIFA ticket process is completely insane. You go and create fake email addresses and then these get blocked by FIFA, and so your "solution" is for me to drive to the stadium and use *their* wifi to "unblock" the account.
Insanity.
literally do what everyone else does -> transfer to my personal FIFA account.
I've now started chargeback with Amex, and will never, ever, ever use you guys again for any ticket to anything.
Worst customer care ever.
and if you think somehow this is a SCAM perpetrated by me, perhaps you will notice that my stubhub login and FIFA login are the same email address -> because it's me.
Call me old school, but I'm not thrilled about the rebrand of SVB>>First Citizens.
I know the *why*, but pretty sure that severing that connection to the past and the history of Silicon Valley is going to cause customer flight.
We chose to stay with SVB personally and professionally, because it was a unique mission. This feels like the end of that, which is sad.
Super obvious why all the bankers are landing at Chase and HSBC and taking all the business.
Forbes 30 < 30 for the win again - turkiyetoday.com/world/turki…
If the future of support agents is heralded by the AI that is behind @Marriott 's Ava, I want to go back in time.... what a pitiful experience. Worse than a phone tree. Dropped the calls five times while "transferring" me... can't be interrupted.... you *must* listen to it
Had a super great drinks with @GergelyOrosz.
The best quote of the chat "... this is my day job".
I *LOVE* that he's all in on what makes him happy. (Doesn't hurt that he has one of the most successful online newsletters in tech/eng @Pragmatic_Eng).
So glad we had the chance to work together @Uber!
Fabulous to hear from @DanielLurie on how SF is coming back and building again. Thanks @CommerceVC and @venturedan for bringing the best and most impactful people in our city together! So bullish on SF’s future.
interesting pricing strategy @PGE4Me .... not quite sure why "not logged in" is a penalty for payments by card.
and ps... you double or tripling your own acquiring costs is pretty egregious.
