Phil Wainewright (@philww) header
Phil Wainewright (@philww) profile picture

Go cloud SaaS digital @diginomica, author The XaaS Effect, LibDem @rawliberal, dad

London, UK
Joined April 2009
Photo by Phil Wainewright (@philww)Photo by Phil Wainewright (@philww)Photo by Phil Wainewright (@philww)Photo by Phil Wainewright (@philww)Photo by Phil Wainewright (@philww)Photo by Phil Wainewright (@philww)Photo by Phil Wainewright (@philww)Photo by Phil Wainewright (@philww)Photo by Phil Wainewright (@philww)Photo by Phil Wainewright (@philww)
I’ve poured a lot into this - much more to come too. Hope it will all prove helpful to enterprise leaders on the digital journey
Distilling more than a decade of writing about Frictionless Enterprise as a guide to digital strategy, diginomica's @philww spells out the essentials in the first of his series.. buff.ly/3FWJ4mR
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Phil Wainewright retweeted
At #DayforceDiscover this week, @Dayforce unveiled a new agentic experience and multiple new agentic capabilities. But, asks @philww, are its customers ready for this much change? bit.ly/4yLyhGF
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Phil Wainewright retweeted
.@NetSuite has been presenting an unfamiliar vision of ERP. At #SuiteWorld this week, NetSuite has outlined a new, AI-infused future for ERP, and its strategy for thriving in this new era. @philww is in Las Vegas for us to share the latest: bit.ly/47LhxEs
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Phil Wainewright retweeted
There's a lot for customers to take in as @Oracle SuiteWorld opens. @philww is in Las Vegas to bring us the opening teasers from #SuiteWorld26, as NetSuite takes the wraps off new agents and skills as it drives towards an 'autonomous suite' bit.ly/4igWz5c
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Phil Wainewright retweeted
This week's Enterprise hits and misses from @jonerp: we debate agentic automation, or building things that matter? The hackening has begun - is enterprise security ready? And the digiteam is still in full event mode ✈️🧳💻🌴 bit.ly/4yGsCBA
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The launch of @SapiensIns Brain, a knowledge graph based on the vendor's 40-year experience in the insurance industry, is timed to accelerate the delivery of agentic AI solutions to customers. @philww caught up with its new CEO to find out more: bit.ly/4kaDAMc
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When Unit4 bought Napta a couple of weeks ago, @philww spoke to the CEOs of both companies to find out how the move will add crucial resource management and skills intelligence to round out Unit4's ERP offering for professional services firms: bit.ly/4zSAC3H
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At #IFSUnleashed, @philww heard how an @ifs Loops agent workflow for materials replenishment can be configured in just a few weeks, and has cut out friction in securing parts to complete repairs faster at Kodiak Gas Services: bit.ly/4shTzKu
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At its annual #Unleashed conference, @ifs customer Eight Group talked about how its field engineers use the Nexus Black Resolve app for repairs and maintenance of elevators, electrics and heating systems. @philww was in Orlando for us to find out more: bit.ly/4zxNYlu
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"He is not afraid to claim world-leading status in areas like HR onboarding or context graphs" Sarah Aryanpur is in Amsterdam for us as Atlassian’s CEO Mike Cannon-Brookes outlines what he sees as the company’s critical role in the enterprises it serves: bit.ly/3UjnxkF
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Worth studying in detail. Some important issues addressed here around the use of AI agents in an enterprise setting.
Headlining announcements at its European customer event, @Atlassian has unveiled its new multiplayer protocol to help humans and agents interact with each other in an enterprise team context that provides governance and accountability. Get @philww's take: bit.ly/47LcBzf
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Founded 6 years ago by a group of challenger vendors, today the MACH Alliance's message is more mainstream and has shifted to agentic adoption. @philww met Jason Cottrell, who took over as President a year ago and has led its transition into this new role bit.ly/4j2vhSb
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Phil Wainewright retweeted
JD Sports is gearing up for sweeping changes in how people shop with agentic commerce. @philww was at #MACHX in Amsterdam to hear why the sports giant has replaced its monolithic, homegrown e-commerce system with a MACH-compliant composable platform: bit.ly/4xZKE1i
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Marking its expansion to provide human feedback in new fields including product research and AI training, UserTesting is heralding its rebirth with a new brand name - Auros. @philww has the story: bit.ly/4AMPAJS
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Phil Wainewright retweeted
This week from @jonerp: knowledge graphs are getting the agentic buzzword treatment, but how are they faring in the wild? Agentic security is the elephant in the AI adoption room, and Meta's Muse isn't helping - but maybe that's a wake-up call? bit.ly/4htZTt8
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Companies are pouring millions into "zombie agents" -technically alive, burning tokens, and delivering zero results. @philww spoke with @pendoio CEO Todd Olson to explore how it's helping enterprises to monitor AI agents and track real-time user behavior bit.ly/4jzU3cm
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A new report from Unit4 has revealed that Professional Services firms are losing almost a day a week to project inefficiencies and unplanned work. @philww breaks down the findings and goes on to suggest why firms aren't acting to fix these failings: bit.ly/4Avmw9v
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Phil Wainewright retweeted
.@canva's meteoric rise briefly stalled this summer as it slowed rolling out new AI features after a spike in inference costs. @philww caught up with co-founder and Chief Product Officer Cameron Adams at #AIVision in London to hear the lessons learned: bit.ly/4rlKDDo
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Phil Wainewright retweeted
Our SVP of Self Service & Developer Experience, @guffnuff, sat down with @philww at @diginomica to talk about Cloudinary’s impressive growth in user numbers, as well as how the business continues to stay ahead in the image and video market. Check it out: okt.to/59h84I
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Phil Wainewright retweeted
4 million developers have signed up for @cloudinary. Seeing that agents were playing an increasing role in helping developers discover what it offers, it now lets agents autonomously sign up and show their owners what they've done. @philww takes a look: bit.ly/4hiFOHv
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100% sounds dramatic, but actual adoption will lag. My take is that it’s more about giving customers free choice about which 2-3% of their processes to agentify first
.@CertiniaInc today announced it's expanding its AI offer, promising 100% agentic coverage of all workflows by year end. New agents will add capabilities across sales, project delivery and customer account management. @philww was at the briefing for us: bit.ly/46g5z4Y
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