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Preact

@preact

Customer Success software to help your team sell, support and renew. Big believers in the power of Data Science. Learn more at http://t.co/vxvTFd7NJ2

 San Francisco, CA
preact.com
Joined November 2011
  • Tweets1.4K
  • Following113
  • Followers1.5K
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Must read advice on hiring #datascience contractors from @RbrtColeman of @preact in todays #datadisrupters interview bizcloud22.asoshared.com/~st…
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Arm your Customer Success team with these 5 resources buff.ly/1JkcTye…
Image from Jason ✨👾SaaStr.Ai✨ Lemkin (@jasonlk)
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"Customer Success must present well to CEOs & customers alike. Here's some help." @johnrode of @Preact buff.ly/1KoVqPX…
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Divergent opinions about chief marketing technologists -- what do YOU believe? chiefmartec.com/2015/08/dive… #MarTech
Image from Scott Brinker (@chiefmartec)
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New @DataXu report sheds light on The Rise Of The 'Chief Marketing Technologist' bit.ly/1TD3UcX by @mp_tyler
Image from Scott Brinker (@chiefmartec)
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Good basic foundation for conducting customer reviews / managed meetings from the folk at @preact nitter.cf/preact/status/61854949…
Preact (@preact) profile picturePreact@preact7 Jul 2015
The simplest QBR (Quarterly Business Review) template ever blog.preact.com/the-simplest…
Image from Preact (@preact)
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The Most Important SaaS Metric Nobody Talks About: Time-to-Value ('TtV') bit.ly/1vHmrx5
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Top 3 tips to reduce customer churn - #Advertising - bizreport.com/2015/06/top-3-… via @BizReport @preact
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NIce shout out to @Preact in Future of #Analytics Software: #BigData & #MachineLearning buff.ly/1IovGof via @PierreLechelle #SaaS
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Great eBook from @preact. How Customer Success Can Own Customer Engagement Marketing [eBook]: hubs.ly/y0GP0k0
Image from Learndot (@learndot)
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Congrats @preact for being a finalist for the 2015 CODiE Awards! Good luck! #CODiE15 ow.ly/KTOhw
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Great infographic: The Causes of SaaS Churn and How to Prevent It [infographic] blog.preact.com/saas-churn-c… @preact
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Very excited to help students in the #team826 after school program. @preact #GivingBack
Image from Mike Saldi (@msaldi)
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4 Ways SaaS CEOs Can Quantify Customer Success buff.ly/1AzMYc8 via @preact #SaaS #CEO #customerservice
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Present Your Best - A Customer Success Strategy Template buff.ly/1xaE6OA via @preact #customer #success #strategy
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Check out my newest article: Top 5 Keys to Customer Retention buff.ly/1BMXDTH via @marketingprofs #CustomerSuccess #Retention @preact
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"Churn is important, but as CEO it's the near-term #CustomerSuccess metrics that intrigue me" @ujjalkohli @preact saastr.com/4-ways-saas-ceos-…

4  Ways SaaS CEOs Can Quantify Customer Success

By Ujjal Kohli, CEO of Preact I have a high level of trust in my leadership team. A big source of that trust is their ability to communicate their business performance story to me in a quantifiable…

saastr.com
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The Importance of Inserting ‘Small Data’ into the Big Data Discussion with @Preact's own @JohnRode buff.ly/1wyPjbv
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Customer success: divide d customer lifecycle into what it can control & what it can influence bit.ly/1uZvzwR
Image from Sonia Farace (@soniafarace)
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#customersuccess can't wait for churn to drop. Needs near-term proxy like a cust health score -buff.ly/1JC9t6p
Image from Brandon McLaughlin (@brandonmac63)
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