PQ (Patrick Quattlebaum) (@ptquattlebaum) header
PQ (Patrick Quattlebaum) (@ptquattlebaum) profile picture

PQ (Patrick Quattlebaum)

@ptquattlebaum

Founder at @thisisharmonic. Formerly Managing Dir. @AdaptivePath. Co-author of #orchestratingexperiences @ptquattlebaum.bsky.social

 Decatur, GA
thisisharmonic.com
Joined December 2006
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  • Followers1.5K
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Photo by PQ (Patrick Quattlebaum) (@ptquattlebaum)Photo by PQ (Patrick Quattlebaum) (@ptquattlebaum)Photo by PQ (Patrick Quattlebaum) (@ptquattlebaum)Photo by PQ (Patrick Quattlebaum) (@ptquattlebaum)Photo by PQ (Patrick Quattlebaum) (@ptquattlebaum)Photo by PQ (Patrick Quattlebaum) (@ptquattlebaum)Photo by PQ (Patrick Quattlebaum) (@ptquattlebaum)Photo by PQ (Patrick Quattlebaum) (@ptquattlebaum)Photo by PQ (Patrick Quattlebaum) (@ptquattlebaum)
I should have been a pair of ragged claws Scuttling across the floors of silent seas.
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PQ (Patrick Quattlebaum) retweeted
harmonic design (@thisisharmonic) profile picture
harmonic design@thisisharmonic10 Nov 2023
How can a systems thinking approach and service design bring strategy to your organization? @ptquattlebaum sits down with @LigerMarketing to discuss how #servicedesign can help orgs deliver value and better experiences. thisisharmonic.com/claw-podc… #ThisIsHarmonic #podcast

Revolutionizing Organizational Strategy: Dive into the World of Systems Thinking and Service Design...

How can a systems thinking approach and service design bring strategy to your organization? 

thisisharmonic.com
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Peter Boersma@pboersma3 Nov 2023
Three-by-threes are the new two-by-twos. @ptquattlebaum on assessing Service Design challenges at #canux
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harmonic design@thisisharmonic2 Nov 2023
What do you focus on first when changing a workplace culture? Alla Weinberg, principal of design operations, discusses unsafe workplace cultures and how to change them with @brendanjarvis of Brave UX. #thisisharmonic #WorkplaceCulture #CultureDesign thisisharmonic.com/alla-wein… – at Atlanta, GA

Alla Weinberg, discusses how to design safe workplace culture on the Brave UX Podcast - Harmonic...

Alla Weinberg, principal of design operations, discusses unsafe workplace cultures and how you can change them with Brendan Jarvis of Brave UX.

thisisharmonic.com
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harmonic design@thisisharmonic2 Oct 2023
Listen to how service design can shape the future of the organization with @ptquattlebaum and the @ThisisHCD podcast team. thisisharmonic.com/pq-hcd-po… #HCDPodcast #ServiceDesign #ThisIsHarmonic #Podcast #HCD
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harmonic design@thisisharmonic11 Sep 2023
Are you curious about transitioning your career into service design? In our latest blog, Yeji Han shares her journey from UX to service design at Harmonic Design: thisisharmonic.com/design-no… #serviceDesign #ThisIsHarmonic #UX #uxdesign

Design Nomad: Journeying from UX Design to Service Design - Harmonic Design

Reflection on my transition from my background in user experience (UX) to service design. 

thisisharmonic.com
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harmonic design@thisisharmonic23 Aug 2023
#Serviceorigami is a modeling technique to visualize a user's experience going through a service. See it in action at the Measuring For Sustainability Readiness By Design Workshop. Join the waitlist at thisisharmonic.com/measuring… #servicedesign #ThisIsHarmonic
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harmonic design@thisisharmonic31 Jul 2023
Join us for our Measuring for Sustainability Readiness by Design workshop on Aug 29. In this virtual workshop, we will explore the balance between desirability, viability, feasibility, and sustainability in the design process. thisisharmonic.com/measuring… #workshop #sustainability
Measuring for Sustainability Readiness by Design - Harmonic Design

Measuring for Sustainability Readiness by Design - Harmonic Design

This workshop guides design practitioners in creating services with a holistic perspective on desirability, viability, feasibility, and sustainability.

thisisharmonic.com
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It’s Twitter until I upgrade my app; when I’m forced to upgrade, i’m out
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Joe Biden (@JoeBiden) profile picture
Joe Biden
@JoeBiden30 Jul 2023
For seniors on Medicare, we capped the cost of insulin at $35 and out-of-pocket spending for prescription drugs at $2,000 a year. It’s a game-changer.
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Tom Peters (@tom_peters) profile picture
Tom Peters
@tom_peters30 Jul 2023
I am 80 and 8 months. I’ve had it. Quit screwing around. Irrevocably outlaw the term “human resources. It is demeaning and disgusting. It literally nauseates me.
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Passing stranger! you do not know how longingly I look upon you,
You must be he I was seeking…(it comes to me as of a dream)
I have somewhere surely lived a life of joy with you
I am to wait, I do not doubt I am to meet you again,
I am to see to it that I do not lose you- ww
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harmonic design@thisisharmonic25 Jul 2023
Are you looking for the key element to enhance your services? Understanding the role of participation in your culture is crucial. Discover how to create the ideal conditions for a collaborative culture- thisisharmonic.com/participa… #CollaborationMatters #ThisIsHarmonic #ServiceDesign
At the Heart of Services is Participation - Harmonic Design

At the Heart of Services is Participation - Harmonic Design

Is it participation? I’m guessing that’s not the first thing on your radar.

thisisharmonic.com
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harmonic design@thisisharmonic17 Jul 2023
Harmonic CEO @ptquattlebaum (PQ) and Melanie Huggins, executive director of Richland Library @accessfreely, shared insights on the transformative power of service design at the 2023 ALA Annual Conference via @amlibraries. thisisharmonic.com/rethinkin… #ServiceDesign #ALAAC23
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harmonic design@thisisharmonic11 Jul 2023
Wondering what makes a UX practitioner a great service designer? Harmonic's Principal of Design Research, Stephen Taylor, shares his top three traits to look for - thisisharmonic.com/qualities… #UX #ServiceDesign

Three Key Qualities to Identify a Stellar UX Practitioner Ready for Service Design - Harmonic Design

A client recently asked us a provocative question: “What are the top three things you look for in a user experience (UX) practitioner that indicate they might make a good service designer?“

thisisharmonic.com
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PQ (Patrick Quattlebaum) retweeted
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harmonic design@thisisharmonic7 Jul 2023
Harmonic Design's CEO and co-founder, @ptquattlebaum (PQ), is featured in this week's Service Design Show episode. You'll hear PQ's perspectives on leading a #servicedesign consultancy, the future of the service design field, & more! youtube.com/watch?v=Fjro-Os5… #ThisIsHarmonic
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4 of 5 stars to Bird by Bird by Anne Lamott goodreads.com/review/show/11…
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PQ (Patrick Quattlebaum) retweeted
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harmonic design@thisisharmonic29 Jun 2023
Creating a Culture of Service Orientation: Unlocking Greater Value for All Service Participants medium.com/@thisisharmonic/c… #ThisisHarmonic #servicedesign
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harmonic design@thisisharmonic14 Jun 2023
Thanks to all who spoke and attended the 20x20 Night yesterday! #thisisharmonic #practiceweek – at Atlanta, GA
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Image from harmonic design (@thisisharmonic)
Image from harmonic design (@thisisharmonic)
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Rosenfeld Media@RosenfeldMedia8 Jun 2023
Shop directly from Rosenfeld Media and receive a free ebook with your paperback purchase. Shop: rfld.me/2ShNL1f?utm_campaign… Our ebooks come in four DRM-free formats (PDF, ePUB, MOBI, and DAISY).
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