sentry (@sentrygone) profile picture

trying to get my Roblox account back after over 2 months of no support. username: S3NTRYGUN. https://nitter.cf/t.co/ReIRKQ9ilt

Joined December 2019
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For 3 days I haven’t been able to send an appeal to Roblox because of this random error. This has to be violating some right of ours; I’m not the only one experiencing this. #roblox #robloxbanwave @Roblox
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sentry retweeted
Replying to @RobloxNewsroom
Can you now show the statistics for bans triggered by AI moderation over time? Also the unban rate would be nice to see.
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sentry retweeted
explaining to roblox that enforcement bans have way too many false positives be like
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Roblox’s player count fell below analysts’ expectations for Q3, contributing to its massive stock price decline. This could very well be partially attributed to the growing number of players being falsely banned, including longtime users who have spent years and thousands of dollars on the platform. Roblox’s moderation is driving its active player base away. @roblox $RBLX #robloxbanwave #roblox #falseban
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74 days, no response to my ban on Roblox Whatever happened to “soon” or “5 business days.” Who knows User: S3ntrygun #roblox #robloxbanwave @Roblox
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Name another company besides Roblox who sees tens of thousands of their users complaining about a DETRIMENTAL issue (false bans and awful support), and don't do anything about it. I'll wait. #roblox #robloxbanwave #banned #robloxfalseban
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If you’re falsely banned on Roblox feel free to join the discord server below where you can talk with other banned individuals going through the same thing #robloxban #roblox #banwave #enforcementban #banned discord.gg/robloxban
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Can’t even submit appeals anymore, last one I submitted was 2 days ago. What is this error? Why are people getting it all of a sudden. Username: S3ntrygun #roblox #robloxbanwave @Roblox_RTC @Roblox
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I run a Roblox news account, and for months, my DMs/replies/feed have been spammed with people asking for help over enforcement bans they say are false A lot of them only seem to get meaningful attention once a developer, creator, or large Twitter account publicly escalates the case and funny enough, some of those people actually do get unbanned afterwards lol If these decisions are as reliable as you’re saying, why does public pressure seem to be what gets them reversed? Saying “we use multiple signals” doesn’t address the number, not number but GROWING NUMBER of users who feel the only reliable appeal system is having an audience.
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How many appeals do people have to spam before someone actually reviews their case? How many days do they have to spend posting publicly just to get an admins attention? And how many people are supposed to sit in complete silence and gamble on whether they’ll randomly wake up unbanned? This should not be the appeals process, at all.
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So we FINALLY get a response from Roblox after months, but it’s just them defending their own system rather than assuring us that they’re working on a solution. Are we cooked, or is this progress? #robloxbanwave #roblox @KreekCraft @Roblox
Replying to @MyUsernamesThis
We use multiple signals to determine whether accounts belong to the same person. Sharing an IP address or Wi-Fi network, at home, school, a library, or a mall, is not on its own a reason we would take action on an account.
Readers added context they thought people might want to know
This isn’t entirely true. Numerous users have reported permanent enforcement bans after being “linked” through shared networks, such as school, university, or home Wi-Fi. devforum.roblox.com/t/urgent-mass-… devforum.roblox.com/t/mass-banwave… youtube.com/watch?v=1Mpyt1… In one instance, multiple people were banned due to being "linked" to a single account. x.com/RitaMar7886012… x.com/TarrIsCool/sta… x.com/pedrogame863/s… x.com/D00Zel/status/… x.com/super_chaz07/s…
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If only Roblox put as much effort as they did back then, maybe we’d have our accounts back #robloxbanwave #robloxsupport @Roblox
ROBLOX Support Team on twitter is @infoatroblox, they may help with account, billing and technical issues. Follow them! :)
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Day 69 of me being banned on Roblox without any appeal response or human support. It’d be a funny day for me to get unbanned @Roblox please make it happen #roblox @RobloxCreators #banwave
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sentry retweeted
Roblox seems to be working on a new support page. Featuring commonly asked questions as quick questions. Big thanks to @cam1494 for finding this!!!
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Roblox seems to be working on a new support page. Featuring commonly asked questions as quick questions. Big thanks to @cam1494 for finding this!!!
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68 days, still no response to my appeal regarding my false ban on Roblox . I see other people getting responses but I still haven’t gotten one. User: S3ntrygun #roblox @roblox @KreekCraft
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It is deeply concerning to look at the widespread data regarding Roblox Corporation this October. The community, major creators, and official consumer protection bureaus are all highlighting a massive systemic issue where automated bots are causing widespread distress across the entire global player base. The facts from this month alone show a clear pattern: 1. The Better Business Bureau (BBB) has officially issued an "F" rating against Roblox due to a pattern of complaints and over 5,296 customer reports being left completely unanswered by human support. 2. Official federal court records show that over 180 lawsuits from families have been consolidated in court, and major complaints regarding user protection, including significant actions in New York and Los Angeles, are moving forward to full trials. 3. Top influencers like KreekCraft have openly documented the new rogue "Enforcement Ban" waves, showing that thousands of long-standing accounts are being locked simultaneously due to automated system glitches. This is a shared crisis for the entire community, where human verification has been completely replaced by loops of automated templates. A clear example of this broken infrastructure is account "uwusiaraxz". The account was permanently banned over a simple, neutral Polish keyboard typo ("jaap") that the AI blindly matched to an English slur, completely missing the language barrier. Furthermore, a valid EU DSA appeal was submitted perfectly on time on June 7th (Ticket ID: 172054935). However, due to administrative delays on Roblox's side, the ticket was left unanswered for months. Now, automated support replies simply copy-paste a template claiming it is "too late" because 6 months have passed. This is not a complaint or a conflict, but a request for fairness for the whole community. I kindly ask the @EU_Commission to take these widespread community facts into consideration regarding digital platform safety, and I hope @Roblox and @DavidBaszucki can allow a human moderator to look into ticket 172054935 to resolve this automated misunderstanding. @RobloxNewsroom @Blushneyy @Roblox_RTC $RBLX #Roblox #DigitalServicesAct #RobloxBans
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Replying to @Roblox
Roblox, I dont want to miss this event because of an unfair ban My account was permanently banned on October 13 for being linked to an account I dont own, and I cant even appeal because my ban doesn't appear under Recent Violations. Support keeps sending generic responses, and many other players are facing similar issues. Just search "enforcement ban" on twitter and see for yourself, I understand that not every ban is unfair and some people may be lying, but that doesn't mean everyone is. Many players have spent years and hundreds or even thousands of dollars on their accounts, Please investigate ALL affected players individually, fix your moderation and appeals system, and give innocent players a fair chance to recover their accounts. We just want to enjoy Roblox and its events like everyone else... @Roblox @KreekCraft @nicktornow @DavidBaszucki @Shedletsky
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Day 66 of being banned on Roblox and still no response from appeals. My MIDR will receive a response in roughly 26 days so we’ll see how that goes 🙏🏽 user: S3ntrygun #robloxbanned #robloxbanwave #roblox @Roblox @KreekCraft
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Day 64 of being falsely banned on Roblox. Someone save me give me an appeal response 🙏🏽 User: S3ntrygun #robloxban #roblox @elonmusk @DavidBaszucki
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