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Carsten Ratzlaff

@snowwalk

Customer EXperience | Customer Journey Mapping | SaaS | Sales Leader @Oracle | Social Media Fan | Passion for Golf & Tennis | ''Views are my own''

 Frankfurt/Germany
Joined May 2009
  • Tweets1.3K
  • Following182
  • Followers183
882Media
Photo by Carsten Ratzlaff (@snowwalk)Photo by Carsten Ratzlaff (@snowwalk)Photo by Carsten Ratzlaff (@snowwalk)Photo by Carsten Ratzlaff (@snowwalk)Photo by Carsten Ratzlaff (@snowwalk)Photo by Carsten Ratzlaff (@snowwalk)Photo by Carsten Ratzlaff (@snowwalk)Photo by Carsten Ratzlaff (@snowwalk)Photo by Carsten Ratzlaff (@snowwalk)Photo by Carsten Ratzlaff (@snowwalk)
Der Energiedienstleister enercity bringt seine Transformation in die digitale Energiewelt voran. Mit dem Wechsel auf Oracle Fusion Cloud ERP stellt das Unternehmen die Weichen in Richtung einer zukunftssicheren ERP-Umgebung. social.ora.cl/6012wC7HY
Image from Carsten Ratzlaff (@snowwalk)
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Learn about the future of employee support! @Oracle's #AI Service Desk leverages contextual understanding and automation to streamline workflows, deflect up to 30% of tickets, and enhance productivity. social.ora.cl/6011ZrB5z

Transforming IT support: Introducing the generative AI-powered service desk

Discover Oracle's AI Service Desk - an intelligent Slack bot that streamlines employee support through contextual understanding and automated solutions. Using RAG models and integration with ticket...

blogs.oracle.com
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Check out 10 of the most common challenges organizations face with #CX and strategies to address them: social.ora.cl/6018kUNw2
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As more employees embrace generative #AI services, @Oracle's Miranda Nash discusses how organizations can implement guardrails to prevent negative outcomes. social.ora.cl/6010kG6H2
Will 2024 be the year of Shadow AI?

Will 2024 be the year of Shadow AI?

One in four Americans are using generative AI at work, and many are in violation of company data security policies. Oracle's Miranda Nash examines the ways organizations can prevent negative outcomes...

diginomica.com
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Learn how to upgrade your #B2B marketing strategies with powerful #CDP technology: social.ora.cl/6018X1UXI::::
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Profitieren Sie in dem interaktiven CHRO Round Table von einem regen Austausch, neuen Ideen und interessanten Einblicken. Melden Sie sich noch heute an. social.ora.cl/6011X1gsv
Image from Carsten Ratzlaff (@snowwalk)
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Learn what #LLMs are, how they mimic human writing, and why so many organizations are keen to adopt them. Discover their popular uses, benefits, and challenges. social.ora.cl/6011n73LD
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Oracle has been named the Leader in The 2023 @Forrester Wave™: B2B Customer Data Platforms. Explore why Oracle is recognized among top #CDPs focused on #B2B for its current offering and social.ora.cl/6014n0ZXK
Image from Carsten Ratzlaff (@snowwalk)
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Leveraging #finance data could be the solution to your #supplychain disruptions. Learn more: social.ora.cl/6012V0r9g
Image from Carsten Ratzlaff (@snowwalk)
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Oracle has been named the Leader in The 2023 @Forrester Wave™: B2B Customer Data Platforms. Explore why #Oracle is recognized among top #CDPs focused on #B2B for its current offering and strategy: social.ora.cl/6012VRlV6
Image from Carsten Ratzlaff (@snowwalk)
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Interested in exploring the potential of automating service delivery using the latest AI and ML capabilities? Tune in to discover the possibilities. social.ora.cl/6012pf1LE
Image from Carsten Ratzlaff (@snowwalk)
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It's not too late to get your New Year's resolutions in. Oracle shares 6 game-changing strategies to unleash the future of #B2B marketing. social.ora.cl/6019p9A21
Image from Carsten Ratzlaff (@snowwalk)
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Discover how Oracle Moat data played a pivotal role in Heineken optimizing their influencer-driven strategy for their INCH’s cider campaign: social.ora.cl/6015pz2YT
Image from Carsten Ratzlaff (@snowwalk)
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Oracle hat die allgemeine Verfügbarkeit des Oracle Cloud Infrastructure (OCI) Generative AI Service bekannt gegeben. Neueste Sprachmodelle von Cohere und Meta Llama 2 werden als Managed Service zur Verfügung gestellt. social.ora.cl/6019TgUER
Image from Carsten Ratzlaff (@snowwalk)
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Grow your revenue by unifying marketing and sales operations with the latest technologies. Tune in to discover how: social.ora.cl/6014Tgcnp
Image from Carsten Ratzlaff (@snowwalk)
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social.ora.cl/6016rm2Nm
Oracle: Das bringt der Tech- und Cloud-Himmel 2024

Oracle: Das bringt der Tech- und Cloud-Himmel 2024

Multi-Cloud, Sovereign-Cloud, Generative AI (GenAI) – die Entwicklungen in diesen Bereichen haben Unternehmensverantwortliche branchenübergreifend das ganze Jahr 2023 über beschäftigt. Und bewegt...

it-business.de
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Kundensupport und Datenanalysen sind die Hauptbereiche, wo #KI den #Mittelstand unterstützen kann. Die Technologie hat jedoch noch mehr Potential. Eine gute Planung für den Einsatz von KI ist notwendig. Mehr dazu im Interview auf IT-Mittelstand. social.ora.cl/6018rmLqm
Image from Carsten Ratzlaff (@snowwalk)
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Die Sovereign Cloud von #oracle: Eine sichere Datenlösung für den öffentlichen und privaten Sektor. #CloudComputing #Datensicherheit #Digitalisierung #Souveränität social.ora.cl/6012PzVUA
Irgendwo zwischen public und private: die Sovereign Cloud

Irgendwo zwischen public und private: die Sovereign Cloud

Die Sovereign-Cloud ist kein definierter Begriff, hat keinen festgelegten Anwenderkreis, ist auch keine EU-Erfindung; fix ist aber, dass in einer solchen Datenschutz und -souveräninät, etwa bezogen...

datacenter-insider.de
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Mit der EU Sovereign Cloud verspricht #Oracle seinen Kunden eine DSGVO-konforme Lösung. Mehr zur Ankündigung im Artikel der Computerwoche #security #EUCloud #DigitalTransformation social.ora.cl/6011PEHvH
Daten-Handling nach DSGVO-Regeln: Oracle baut EU-Cloud

Daten-Handling nach DSGVO-Regeln: Oracle baut EU-Cloud

Mit der EU Sovereign Cloud verspricht Oracle seinen Kunden in Europa eine DSGVO-konforme Cloud. Die Infrastruktur ist von Oracles Public Cloud getrennt und wird von einer Firma in der EU betrieben.

computerwoche.de
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. @Oracle_ME's partnership with @CohereAI, a leading #AI platform for enterprises, is intended to develop generative artificial intelligence services for organisations worldwide. social.ora.cl/6014PBaMC
Oracle comes out of the generative AI gates

Oracle comes out of the generative AI gates

A partnership with Cohere, a leading AI platform for enterprises, is intended to develop generative artificial intelligence services for organisations worldwide.

gadget.co.za
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