She/her Mom, wife, friend, gin drinker, carb lover, feminist, thriller reader and all rounder at winging this adulting business 💛
Joined November 2012
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@nxcare just sat on the out of hours line for 15 mins: got connected and then got cut off. I need to speak to someone urgently
@Everymancinema hi, my daughter has an access +1 card, however your website only accepts a CEA card. It seems unfair to expect people with access needs to pay for multiple services to have their access needs accommodated. Do you accept an access card? Thanks
@THORPEPARK @BBCNews
Absolutely disgusted. My daughter’s hearing aid came off on a ride today and both ride staff and guest services refused to stop the ride and search.They also refused to speak to me on the telephone to try and resolve it. Then when she told them she felt …
Jenny Williams retweeted
@THORPEPARK @BBCNews
Absolutely disgusted. My daughter’s hearing aid came off on a ride today and both ride staff and guest services refused to stop the ride and search.They also refused to speak to me on the telephone to try and resolve it. Then when she told them she felt …
@cardfactoryplc why are you selling ASL fingerspelling cards in the UK, that are also marked as designed and printed in the UK. Intentional or uninformed? Not sure which is worse. BSL/ASL is not a gimmick to profit from.
@RoyalMailHelp an item was attempted delivery twice. A card was left, however because a further delivery was made we threw the card away thinking it related to the initial delivery attempts. This morning we went to our local sorting office, where the item is, with ID for the …
@RoyalMailHelp Can I have a conversation rather than a copy and paste job in my dm’s
..recipient and the person collecting (her dad) and the tracking details on a phone to show the tracking ref. However they refused to give us the item and said could only re deliver on Saturday. However the item is needed for before then.
Jenny Williams retweeted
@Georgeatasda hi, I placed a click on collect George order that was due to be delivered last Thursday to a local asda store. However I’ve not heard anything and the item still isn’t showing as delivered. How do I speak to someone regarding this?
@O2SBE Hi, I need to speak someone to raise an issue with equity for an accessibility need. My daughter has bought 1 ticket for Gracie Abrams, as per your policy, to then contact accessibility and provide her plus 1 companion evidence. However this is being refused on the basis..
@O2SBE why are you ignoring this? Do you realise how discriminatory you’re being as an organisation?
Jenny Williams retweeted
@O2SBE Hi, I need to speak someone to raise an issue with equity for an accessibility need. My daughter has bought 1 ticket for Gracie Abrams, as per your policy, to then contact accessibility and provide her plus 1 companion evidence. However this is being refused on the basis..
It’s actually discriminative to someone who has a +1 need. The date is 4/10/23. Can someone contact me please to address this. Thanks
It’s sold out. However your accessibility process is to book one and then arrange the companion ticket. No where on the booking did it advise accessibility would be refused or to make contact prior to booking. This is not an inclusive experience
@ODEONCinemas Hi daughter has an @AccessCard +1 card. Will you accept this? Thanks
Jenny Williams retweeted
@ODEONCinemas Hi daughter has an @AccessCard +1 card. Will you accept this? Thanks
Jenny Williams retweeted
@altontowers Hi, my daughter has a @AccessCard Nimbus +1. Looking at your website it seems we can only purchase using this on the day. Is there a way to book it online prior to our visit please? 😊
@NetflixUK when trying to watch Gilmore Girls I am getting ‘this title is not available in your area’, yet other people can watch it. Can you help pls?